I will start by saying that I. historically, have never left a new car buying experience without being angry, disappointed and feeling a little bit disgusted...that was, until last Monday. After an auto accident, we were in need of a new vehicle. We had narrowed it down to specifically the Subaru Forester Touring. We had been to the lot and chose a color on Sunday and had already procured financing. We came prepared for battle! From the moment we walked in and were greeted by our salesperson, Summer Lopez, our battle armor became less important. Summer is young and to be honest, we didn't anticipate the extensive knowledge she possessed about the Forester we were looking at as well as the entire Subaru line. She BLEW US AWAY! She answered every question we had, told us about every feature and allayed our fears of a bad car deal. I personally thought that was impossible. She took our information, gave us a fair price, took our financing information. Then she sent the car to get ready for us to take home. In the meantime, she came back to us to let us know that if we were interested, they actually could get us a better interest rate than we came in with. WOW! Yes, we will take that! She never once tried to upsell us, change our minds, play Jedi mind games or make us feel less than her most important customers. Even after we signed everything, she went through all of the books, went to the car and helped us set up all of the technical stuff and our phone links. I have never left a dealership with a smile on my face and feeling like I had just experienced a WIN! But now that I have, I won't ever go anywhere else! Summer just won Sewell another customer for life. I am still in awe that a car deal can actually make you fell good...even a week later! Thank you, thank you, thank you, Summer Lopez, for not restoring, but building, my faith in a car dealership!