Sexton Ford Sales

Bad communication within dealership, no sense of urgency Lack of communication between salesperson and finance caused us to lose our original deal. Was told they will do everything they can to make this deal Lack of communication between salesperson and finance caused us to lose our original deal. Was told they will do everything they can to make this deal right. That was Monday, May 11th. Very disappointed in the efforts made to make this right. I'm also disappointed by the communication on this issue as well. I have went to the dealership and emailed the owner, I guess they're not worried about one persons experience. My husband was told to ask me to quit posting my opinion on social media, it makes them NOT want to fix the deal. So I guess don't voice your opinion to anyone if your experience wasn't pleasant. Or they'll quit working to fix the issue. More

Shady Finance Manager The finance manager acted like a street hustler playing a shell game. The experience was all about making a fat profit for the dealership and confusi The finance manager acted like a street hustler playing a shell game. The experience was all about making a fat profit for the dealership and confusing the buyer. I was treated rudely, had to listen to the finance manager talk endlessly about himself. I felt like I was buying this guys ego, not a car. More

I had a great purchasing experience at Sexton Ford. My salesman, Robert Coronado, was awesome. He listened to me about my vehicle needs and didn't try to use sales speak. I bought a 2005 Ford Escape. I salesman, Robert Coronado, was awesome. He listened to me about my vehicle needs and didn't try to use sales speak. I bought a 2005 Ford Escape. I got a great vehicle at a great price. I will definitley buy my next vehicle from Robert Coronado and Sexton Ford. By the way, Robert is bilingual. He speaks excellent spanish. Just a FYI. More

They sale used cars they dont look at before they sell them to the public....they did not treat me very well...couldnt talk to the manager personally and he just looked at the ground constantly...knowing them to the public....they did not treat me very well...couldnt talk to the manager personally and he just looked at the ground constantly...knowing they gave me 3 bad cars and the ebgines and trannies were no good.... More

We have purchased a number of new Ford vehicles from Sexton. The cars have received the usual scheduled oil /filter changes. We are TOTALLY Satisfied with the sales and service departments. They shuttle Sexton. The cars have received the usual scheduled oil /filter changes. We are TOTALLY Satisfied with the sales and service departments. They shuttled us to work and back while they did the services. Washed our cars. I can't say enough how we love this dealer! We will always buy Ford/Buy American and buy from Sexton More

I visited Sexton Ford on a couple of occasions and my first two encounters were ok but nothing exceptional. The salesmen were somewhat helpful but did not take the time to listen to our wants/needs and o first two encounters were ok but nothing exceptional. The salesmen were somewhat helpful but did not take the time to listen to our wants/needs and only showed me the vehicle I specifically asked about. I went there to look at a new truck and it had been sold so I asked to look at another vehicle. I had decided I was ready to purchase and I was passed on to the sales manager and he was such an arrogant jerk that I walked out of the store in the middle of the negotiations. I went to the dealership that day with full intentions of buying a 2011 F150 but when I was introduced to John Humphrey he came across as very condescending and arrogant. While speaking with John he did not seem willing to honor any of the promises that were made to me by the salesman I had spoken with on my prior visit. I did not get a feeling that I could trust him at all. I do not take well to people who feel that they are superior to others and John treated me as though he I were an inferior human being. More

but a 16k pontiac g6, we have had it in the shop for almost two weeks with 5 different problems already, and the transmission has already went out. they sold us the car with the wrong spare key and a ba almost two weeks with 5 different problems already, and the transmission has already went out. they sold us the car with the wrong spare key and a battery unlock that would not work. also sold us the warranty then had to go find someone else to look at it because they did not know how to. also the parts department was very rude, and they messed up the deductible on the premium coverage. worst car buying experience i have ever had.cruise control went out, hard top convertible wiring went out, and now the transmission, along with charging 200 dollars for a new remote start that still does not work More

They wanted to give me half what my trade was worth. I had my title and checkbook with me and was willing buy that day. I got up to leave three times before they came up to $300 of my offer and I agreed. had my title and checkbook with me and was willing buy that day. I got up to leave three times before they came up to $300 of my offer and I agreed. They did not want me to go elsewhere. I feel like I got as good a deal as I could. The used van I bought has proved to be a good car. More

Walked in and not 1 person even greeted me. The place was like a morgue. They offered me 100.00 for my trade and I just about left then. I did get a good deal on a used truck but will never go there again. S like a morgue. They offered me 100.00 for my trade and I just about left then. I did get a good deal on a used truck but will never go there again. Sold the old vehicle for 1400.00 the next day. More