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Shaker's Family Hyundai
Watertown, CT
1,840 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,840 reviews
December 27, 2023
Great Staff, everyone was very nice and went above and beyond to make our experience a success. beyond to make our experience a success. More
by ROBERT@EAGLE-FENCE.COM
Verified CustomerEmployees Worked With
December 27, 2023
Brought my 2021 palisade in for replacement on 4 speakers was told I would be given a loaner. Upon arrival no loaner was “available” then then 4 speakers that were supposedly ordered were the incorrect ones. was told I would be given a loaner. Upon arrival no loaner was “available” then then 4 speakers that were supposedly ordered were the incorrect ones. Now I have to wait another 2 weeks and waste my time to bring my car back in. I also voiced concerned of my radio that has been staticy but he’s seems to be blowing me off about that. But we will see.. Once my speakers are all set and my radio is fixed I will never return to this specific hyundai dealer again. More
by Steffi Ramos
Employees Worked With
Mitch in Service never worked with a sales person
December 27, 2023
Shaker's Family Hyundai advertises Transparency and it is true!!! In addition, Shantelle Diaz is the most helpful person that I have met at any dealership. Shantelle expedites the process and makes the buyin true!!! In addition, Shantelle Diaz is the most helpful person that I have met at any dealership. Shantelle expedites the process and makes the buying process enjoyable. More
by KEBLAKE
December 23, 2023
Excellent staff and quality of care from personal to professional. Service members explained things in an understandable way and treated customers with respect and care - checking in to see if I needed professional. Service members explained things in an understandable way and treated customers with respect and care - checking in to see if I needed anything while I waited. Very friendly and professional place! Will be back. More
by vdergachev12
Employees Worked With
John
December 22, 2023
The service department staff is excellent! They dropped me off and picked me up when my vehicle was ready. They keep you informed during the service too. They dropped me off and picked me up when my vehicle was ready. They keep you informed during the service too. More
by pnardella59
Employees Worked With
Joe
