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Shaker's Family Hyundai
Watertown, CT
1,838 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,838 reviews
Verified Customer
December 01, 2023
Service NEVER calls you back. My car has been there since august and I received ONE call, when loaner was ready. They need help over there. Have sales or mechanics help out with My car has been there since august and I received ONE call, when loaner was ready. They need help over there. Have sales or mechanics help out with returning a call once a week or something. I haven’t written a review yet but I call weekly, some weeks daily and no one ever, ever returns my call. And oh by the way the loaner is due for oil change. At least tell me something, anything. I know everyone is short staffed but your reputation is everything More
by terryan65
Employees Worked With
Not sales
November 30, 2023
great service, great cars, great people. Helped me to navigate an insurance issue with ease, and was extremely helpful helping me purchase my first new car. I would absolutely recommend Xavi Helped me to navigate an insurance issue with ease, and was extremely helpful helping me purchase my first new car. I would absolutely recommend Xavier and Shakers to anyone looking for a car. More
by James.krochko
Employees Worked With
GIO, Xavier Hull
November 30, 2023
Jordan and the whole team at Shakers were unbelievable. What a wonderful experience purchasing a new car. Top notch staff. Also, Gio and Jess in finance were incredible too. What a wonderful experience purchasing a new car. Top notch staff. Also, Gio and Jess in finance were incredible too. More
by MHARRINGTON172
Employees Worked With
Charles, Gio and Jess, Jordan Hayes
November 30, 2023
I hate car shopping and buying a car. It’s always such a painful experience. Xavier at Shaker Hyundai made this experience so easy. He was knowledgeable and very patient and made sure all It’s always such a painful experience. Xavier at Shaker Hyundai made this experience so easy. He was knowledgeable and very patient and made sure all of my questions were answered. I would recommend Shaker and Xavier to anyone looking to purchase a new vehicle! More
by Calovebeach
Employees Worked With
Gio M 5 stars for sure!, Xavier Hull
November 29, 2023
It was a wonderful experience, buying a car from shaker. Everybody was so helpful and we really enjoyed buying a car from them. Thank you very much. Everybody was so helpful and we really enjoyed buying a car from them. Thank you very much. More
by suzanallenmartin
Employees Worked With
Other Employees :
Xavier Hull, Ondre Canzius, Shantelle Diaz, Jordan Hayes, Tiffany Norton
November 28, 2023
We had a minor issue during the process of buying our 2024 Tucson but it was quickly resolved by our salesman John and his manager Charles. Thanks also to Jessica in finance who was personable and prof 2024 Tucson but it was quickly resolved by our salesman John and his manager Charles. Thanks also to Jessica in finance who was personable and professional. Gio did a great job explaining the technical features of the car. It was a pleasant experience from start to finish! More
by debkayoconnor
Employees Worked With
John Horner
