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Shaker's Family Hyundai
Watertown, CT
1,835 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,835 reviews
Verified Customer
October 24, 2023
I would never go back to Shaker's of Hyundai! My catalytic converter was stolen while on their premises. They have no cameras, alarms or fencing to prevent/deter anyone from coming on their prope My catalytic converter was stolen while on their premises. They have no cameras, alarms or fencing to prevent/deter anyone from coming on their property to access these vehicles. They do not take any responsibility for their neglect. I would advise no one leave their vehicles overnight at this company. They also mis diagnosed my vehicle in order to keep it overnight. If this never happened, I would have never left my vehicle. More
by devcamjj
Employees Worked With
Joe
October 24, 2023
Absolutely the best car buying experience I've had in my life. The three people listed in the buying experience were great. I am a very satisfied customer. life. The three people listed in the buying experience were great. I am a very satisfied customer. More
by agee1944
Employees Worked With
Jessica. Gio, and Xavier , Xavier Hull
October 22, 2023
Brought car in for final repair and there was NO communication with Service and myself. They still have not fixed the problem hence why we wrote to Hyundai Corporate and put issue in their hands. communication with Service and myself. They still have not fixed the problem hence why we wrote to Hyundai Corporate and put issue in their hands. I will never purchase nor bring my other car here for service. When my car was ready after “service” it was dirty inside and out and also they used all my fuel and did not refill vehicle. Also, it was told that a Service department member drove my car home to their house. This is unacceptable, especially without my permission. Sales department was not competent either. Between screwing up the registration to the fighting to get refund back walking away from another potential purchase. This dealership has a lot of communication and professional issues that need to be addressed. More
by VEMS5ZULU25
October 21, 2023
Jordan, Jess, and Gio made this an easy experience. I am very grateful for their help and would definitely recommend this dealership to others! I am very grateful for their help and would definitely recommend this dealership to others! More
by Emma Reynolds
October 20, 2023
The service technician was extremely courteous and helpful, service was completed ahead of schedule and the facility was spotless. helpful, service was completed ahead of schedule and the facility was spotless. More
by wayne34
Employees Worked With
Joe Hawley is an outstanding representative of your company.
