Shaker's Family Hyundai

Had what I needed for factory recall to be installed. work was done in a speedy matter. work was done in a speedy matter. More

Had a great experience servicing my car. Joe was super nice and professional and very helpful. Joe was super nice and professional and very helpful. More

Made an unexpected visit for an issue that developed with my car. Joe was able to work me in to the schedule, and kept me informed as to the progress of the work done. Car was ready in a reasonable time. my car. Joe was able to work me in to the schedule, and kept me informed as to the progress of the work done. Car was ready in a reasonable time. More

This very basic service of my vehicle which should have taken 45 minutes at the outside took 2,5 hours...really not acceptable. The service writer's area was full of people milling around with no apparent taken 45 minutes at the outside took 2,5 hours...really not acceptable. The service writer's area was full of people milling around with no apparent purpose. The person who took in my vehicle told me 15 to 20 minutes...1 half hour later he was still looking for my car. After he went outside to take what seemed to be a personal cell phone call. it was pretty apparent that they were aware of my frustration, so they decided to cover the price of the service. A nice gesture but leads me to believe that I can do better at a "quick lube" type facility. There seemed to be no organization among the service staff...some doing much...others doing little. More

This location is always very friendly and helpful. I would recommend this place to other people. I would recommend this place to other people. More

I highly recommend the dealership. I purchased a Santa Fe and John Horner made the whole process very easy. No pressure whatsoever. It was a breath of air to look at cars without the I purchased a Santa Fe and John Horner made the whole process very easy. No pressure whatsoever. It was a breath of air to look at cars without the typical sales pitches. Too bad other dealerships still do that. And they gave me a fair offer on my trade. The finance woman did do a big hype on add-ons like dent removal insurance and a warranty beyond the standard manufacturer warranty. But every dealership I’ve bought from has done that. Thanks John for all your help! More

Always get quick, friendly service at Shakers. There is a Hyundai dealership in my hometown but I travel to Shakers because of the service There is a Hyundai dealership in my hometown but I travel to Shakers because of the service More

Super friendly and professional. Always feel like they are working for you and want to make you happy Always feel like they are working for you and want to make you happy More

My experience was wonderful,I was treated with respect,everyone involved was very nice &knowledgeable,the facilities were clean,&I enjoyed a cup of coffee&snack.thank you.🤗 respect,everyone involved was very nice &knowledgeable,the facilities were clean,&I enjoyed a cup of coffee&snack.thank you.🤗 More

They say short staffed but employees in back socializing. More techs are needed. was told they "schedule services as if we will be fully staffed but we are never fully staffed". Makes no sense. More techs are needed. was told they "schedule services as if we will be fully staffed but we are never fully staffed". Makes no sense. More