Shaker's Family Hyundai

They say short staffed but employees in back socializing. More techs are needed. was told they "schedule services as if we will be fully staffed but we are never fully staffed". Makes no sense. More techs are needed. was told they "schedule services as if we will be fully staffed but we are never fully staffed". Makes no sense. More

They were great, nothing but top notch. Even though I had a issue before the individuals I dealt with this time were excellent. Even though I had a issue before the individuals I dealt with this time were excellent. More

All of the service was fantastic, as usual. Shantelle is awesome, and I would seek her out for any future purchases. Jess gave a lot of great advice for managing our loan, as well as servicin Shantelle is awesome, and I would seek her out for any future purchases. Jess gave a lot of great advice for managing our loan, as well as servicing the car. More

Unsure about giving a recommendation at this point - though Mitch was very nice, professional and called me exactly when he said he would. My brand new Santa Fe Hybrid had to be kept over night to asses though Mitch was very nice, professional and called me exactly when he said he would. My brand new Santa Fe Hybrid had to be kept over night to assess a noise in the undercarriage. The explanation given did not make sense to me and unfortunately I heard the noise again on the way home. Will follow up at my next service appt. Also requested the service video of this appointment and did not receive it. More

Everyone in the service department was very friendly and professional. They made a frustrating issue (oil leak in my 2023 Tucson) very easy to deal with. I appreciated their efforts. professional. They made a frustrating issue (oil leak in my 2023 Tucson) very easy to deal with. I appreciated their efforts. More

Working with Xavier was a pleasure. He was pleasant, knowledgeable and responsive without any pressure! Everyone we dealt with was efficient, helpful and pleasant. I would highly recomm He was pleasant, knowledgeable and responsive without any pressure! Everyone we dealt with was efficient, helpful and pleasant. I would highly recommend Shakers! More

Dealership was misleading on its inventory. I called and emailed about the availability of a specific car. Two different associates communicated that the vehicle was available. When I showed up I called and emailed about the availability of a specific car. Two different associates communicated that the vehicle was available. When I showed up after an hour drive to get to the dealership, they said the car had been sold the day before. Wasted an hour driving there. Don’t assume they will be truthful about their inventory More

Professional service very happy with the team. Would use this location for other services needed. Would use this location for other services needed. More

They were Easy to work with. Efficient and friendly. No hassles with getting my car financed. Efficient and friendly. No hassles with getting my car financed. More

I've been to several local Hyundai dealers looking to lease a Kona. I ended up leasing from Shaker Family Hyundai even though its outside my local area because of the great staff! Every person we dealt w lease a Kona. I ended up leasing from Shaker Family Hyundai even though its outside my local area because of the great staff! Every person we dealt with on the staff was friendly, polite, and relaxed. Xavier did a great job helping to locate the exact vehicle I wanted (no easy task - thank you, Xavier), and Gio ran us through all the great features of the car. The experience was totally different from the typical high-pressure car shopping experience. Thank you all! More