Shaker's Family Hyundai

Great dealership, ondre was super helpful, friendly and patient. The entire experience was easy and I am very happy with my car. patient. The entire experience was easy and I am very happy with my car. More

Everyone was helpful, efficient and very attentive to my questions. After shopping around, they offered me the best deal and most incentives. Highly recommend! questions. After shopping around, they offered me the best deal and most incentives. Highly recommend! More

I've had my car serviced in different places but no one ever sent me a video describing the part of my car that was being inspected so I could see for my own self. Plus they vacuumed out my car and wiped i ever sent me a video describing the part of my car that was being inspected so I could see for my own self. Plus they vacuumed out my car and wiped it down inside. Excellent service. More

Ondre was very personable and wasn't pushy. I don't like to be pushed into a decision and he was patient. You had the exact car that I had been looking for. I don't like to be pushed into a decision and he was patient. You had the exact car that I had been looking for. More

I arrived for my 10:00 appointment to have an anti theft software update per recall. 2 hrs and 45 minutes later I was able to leave. First, I was told about an array of services my vehicle should have. I be software update per recall. 2 hrs and 45 minutes later I was able to leave. First, I was told about an array of services my vehicle should have. I believe it’s called upselling. I heard them give a young woman an almost identical list. The vehicle was clean. The staff extremely polite . I appreciate the inspection video. More

From start to finish, my experience at this dealership was absolutely perfect. Communication was clear and punctual. They accommodated my request to communicate via text/email as I have trouble with pro was absolutely perfect. Communication was clear and punctual. They accommodated my request to communicate via text/email as I have trouble with processing verbal info. Jonathan helped me from the start when we went in to test drive the Venue. He answered all of my questions with ease and was very up-front with me about the pricing and options available. This was my first time leasing, as well as my first time with a new car so there was a TON of uncertainty on my side. They even got the color I wanted! Jonathan helped answer my questions when I was setting up my insurance, Jordan was fantastic teaching me all the controls in the car, and the gentleman in the leasing office (I unfortunately can't remember his name!) was great as well. All around a fantastic experience and I will absolutely come back for any future needs and suggest to friends. Thanks y'all. :) More

I drop off my car 5/27 at the dealership with engine problems and as off today I have not heard from anyone about what’s wrong with it , call every week & left several messages to the service manager Ma problems and as off today I have not heard from anyone about what’s wrong with it , call every week & left several messages to the service manager Max , call corporate as well to complain. Playing phone tag with corporate as well . . Hyundai it saying the have no loaner for 2 1/2 month . Look for other option this dealership it’s not it .. More

Amzaing staff. XAVIER HULL IS AMAZING Gave great service. He is very friendly. Thanks to Edward as well. Great guy. XAVIER HULL IS AMAZING Gave great service. He is very friendly. Thanks to Edward as well. Great guy. More

We recently bought a new 2023 Kona. The experience was very pleasant as the sales rep, Alec, treated us fairly. The documentation was as smooth as any car sale could go. Plus, the finan The experience was very pleasant as the sales rep, Alec, treated us fairly. The documentation was as smooth as any car sale could go. Plus, the finance team worked with us as well on the down payment process so we could get within our budget. I have previously had other experiences with Hyundai vehicles, one good and one bad, however they were both pre owned. Therefore we are excited to be in our new Kona and appreciate all the help to make it happen. More

Extremely poor customer service experience with the parts department unable to quote accurate shipping times for spark plugs both Chris and Rob refused to call me back with updates that parts wouldn’t be in department unable to quote accurate shipping times for spark plugs both Chris and Rob refused to call me back with updates that parts wouldn’t be in communication is key in this world and there is none of it at Shakers Hyundai parts More