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Shaker's Family Hyundai

Watertown, CT

4.8
1,841 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly. That means: • Inviting you to compare our prices against other dealerships (We'll even give you an iPad so you don't have to do it on your phone.) • Customizing a finance plan to meet your needs • Just being all-around swell people We Are Not Salespeople. We Are Product Specialists. So we are experts on every vehicle we sell. And unlike salespeople, we're on salary, not commission. What does that mean for you? You can trust that you will get the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
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674 Straits Turnpike

Watertown, CT

06795

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Showing 1,841 reviews

August 24, 2023

The people who work there all very nice and helpful. They made me feel very welcomed. More

by WILLIAM_E_GRAY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Xavier Hull
August 24, 2023

They were courteous Fast and very accommodating. They made me feel they wanted to solve my problem. More

by nickgug7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy, Xavier Hull, Ondre Canzius, Shantelle Diaz, Jordan Hayes
August 24, 2023

CUSTOMER SERVICE WAS GREAT. OUR SALES REP WAS VERY POLITE AND HELPFUL THE FINANCE DIRECTOR WAS A PLEASURE TO WORK WITH. More

by LOPEZSIERRA65
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

It's the second service of my Sonata. The staff were all very friendly and efficient. I'm happy with the work they did on my vehicle. More

by ckleung1960
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mitchell Hubert
August 23, 2023

Very satisfied with the service center. People are friendly and service was done in the time stated. More

by bobmls444
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

They took too long to repair my car and the worst thing was that they never offered a courtesy car and I spent a lot in these two months. More

by Mia Carbonell
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Shantal and José were very kind to me and they helped me in Spanish and to follow up on my case with them I am very grateful because without them being from the service department they helped me a lot
August 22, 2023

I had a very pleasant experience, able to answer all my questions.I was told it would take about about 90 mins. It only took 60 mins! More

by rmhayes9764
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Service Time
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Recommend Dealer
Yes
Employees Worked With
no sales people
August 22, 2023

A laid-back dealership with no high pressure salespeople. Would definitely recommend. John Horner was great. More

by joeachiaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Horner
August 19, 2023

I am kept informed with status. I always get service with a smile. I was squeezed in this time because they could see I was getting desperate with my concerns. They could not fin More

by victorine.morrison
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joseph Hawley
August 17, 2023

Service was good someone always informed me about the statis of my car someone was always offering me a drink or coffee More

by jerryy39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Hull
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