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Shaker's Family Hyundai
Watertown, CT
1,842 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,842 reviews
August 07, 2023
Everyone was very nice and professional. I appreciate that they took me to my vehicle so I could show them my exact concern. They went above and beyond. I appreciate that they took me to my vehicle so I could show them my exact concern. They went above and beyond. More
by ALKGAMBINO
Verified CustomerEmployees Worked With
Jonathan Crum, Patrick in service
August 07, 2023
The service started promptly, and was over in a short time. I barely got through reading the newspaper, and it was done. Great video of what was done, also. Thanks. time. I barely got through reading the newspaper, and it was done. Great video of what was done, also. Thanks. More
by BOBSMITH.MIDDLEBURY
Employees Worked With
Amy
August 03, 2023
Shantelle made the experience easy. She sold us our 2021 Hyundai a couple of years ago. We were so happy to be able to work with her again. This is our 5th Hyundai and hope to continue She sold us our 2021 Hyundai a couple of years ago. We were so happy to be able to work with her again. This is our 5th Hyundai and hope to continue as loyal customers. More
by MLANEVILLE
Employees Worked With
Mitchell at service desk and Josh the sales manager, Shantelle Diaz
August 03, 2023
Went to the dealership and they evaluated the vehicle. They were able to remediate it and did a good job. They were able to remediate it and did a good job. More
by GEOFFREY.FERRUCCI
Employees Worked With
August 02, 2023
Very pleasant, informative, kept us informed of car’s condition & work being done. Finished work in timely manner. Friendly , helpful staff. condition & work being done. Finished work in timely manner. Friendly , helpful staff. More
by rmatern295
Employees Worked With
Don’t remember names
August 02, 2023
People (thanks, Amy) and service are terrific. However, getting through to Shaker on the phone is too difficult. Please make it easier to reach Service via phone! However, getting through to Shaker on the phone is too difficult. Please make it easier to reach Service via phone! More
by Happy Customer
Employees Worked With
Amy in Service Department
August 01, 2023
The service center is severly understaffed and it takes way too long. I would much rather drop my car off, but they don't have any loaner cars available. way too long. I would much rather drop my car off, but they don't have any loaner cars available. More
by eringerena
Employees Worked With
Shantelle Diaz
