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Shaker's Family Hyundai
Watertown, CT
1,759 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,759 reviews
March 19, 2025
Mason was personable, knowledgeable and very helpful throughout the process. The dealership is always busy and everyone is friendly and responsive throughout the process. The dealership is always busy and everyone is friendly and responsive More
by Mike Jacovino
Employees Worked With
Mason Sarro-Twickler
March 16, 2025
Excellent service, immaculate facility, highly professional. Joe was fantastic and I truly appreciated him explains everything to me along with features that makes car has that I wasn’t even aware professional. Joe was fantastic and I truly appreciated him explains everything to me along with features that makes car has that I wasn’t even aware of! A great experience all around, I will come back for my next servicing! Thank you! More
by klavierstucke
Verified CustomerEmployees Worked With
Joe - 5 stars
March 16, 2025
Sales staff was very knowledgeable and helpful. All of my questions were answered and we were happy with our experience. All of my questions were answered and we were happy with our experience. More
by gildea31
Employees Worked With
March 15, 2025
I have had nothing but trouble with my car. 5 out of 25 months of my lease, so far, the car has been out for repairs. ICCU failure, brake failure, 2 tires defective. I wish that the dealership 5 out of 25 months of my lease, so far, the car has been out for repairs. ICCU failure, brake failure, 2 tires defective. I wish that the dealership had had my back in dealing with Hyundai, and Hyundai certainly doesn't have my back. Everyone is nice at the service center. I assume they do good work. But that is just not enough. This many problems without the management reaching out to me, without Hyundai reaching out to me is disgraceful - no acknowledgement of the extraordinary difficulties I have had to deal with with this car. I do not feel like a valued customer at this dealership or with Hyundai.. More
by Mickey
Employees Worked With
Joe who is always nice and helpful.
March 15, 2025
Joe knew exactly what was wrong with my car and set up an appointment to have it fixed. Brought it back in as I was hearing noise again and he fixed it for me appointment to have it fixed. Brought it back in as I was hearing noise again and he fixed it for me More
by janiceblake47
Employees Worked With
Did not use anyone in sales, I was using service department
