Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shaker's Family Hyundai
Watertown, CT
1,816 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,816 reviews
December 18, 2024
Chris gave us great service! I would definitely recommend him to my family and friends. Personality Plus! Merry Christmas Chris and to the Staff at Hyundai!! 🎄🎄 I would definitely recommend him to my family and friends. Personality Plus! Merry Christmas Chris and to the Staff at Hyundai!! 🎄🎄 More
by Sheila
Employees Worked With
Chris and Kiara
December 18, 2024
It was a wonderful experience. Everyone was friendly and very helpful. They were also honest which is really great. Everyone was friendly and very helpful. They were also honest which is really great. More
by ashley
December 18, 2024
Worked with Brandon on a 2025 Hyundai Tucson. He made it easy and seamless and I was very happy with the whole experience. Would recommend Shakers and Brandon to my family and friends. He made it easy and seamless and I was very happy with the whole experience. Would recommend Shakers and Brandon to my family and friends. More
by breive.tracy
Employees Worked With
Brandon
Verified CustomerDecember 16, 2024
Mitch and Joe were great to work with and was concerned about my vehicle in a timely manner. about my vehicle in a timely manner. More
by MGEREG
December 15, 2024
My recent service was unsatisfactory due to the mechanic hurriedly performing the service. I was told by the Service Advisor this mechanic acknowledged he was backed up with his work thus performing a less hurriedly performing the service. I was told by the Service Advisor this mechanic acknowledged he was backed up with his work thus performing a less than satisfactory job on my vehicle. My vehicle was returned to me with a noise “never before heard” in the engine compartment, oil was splattered on my engine and my safety concerns with the vehicle’s computer could not be answered. My previous routine Shaker auto service scores have always been high. Unfortunately the safety concerns which initiated this recent service required me to drop off my vehicle over night still leaving me with unanswered questions and I need Shaker’s to address them. I have prepared written correspondence relating all of my safety issues to be presented for review. I need to know my Hyundai Santa Cruz computer will not take over while I am in cruise control leaving me to fear for my life on the highway and correct the issue of my center screen blackout which controls the rear view backup camera. More
by SJGJZARR
Employees Worked With
Do not apply.
