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Shaker's Family Hyundai
Watertown, CT
1,832 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,832 reviews
November 02, 2024
Nice pleasant surroundings to wait while your car is serviced. The service department people were friendly and receptive for answering questions and demonstrating how the equipment worked. serviced. The service department people were friendly and receptive for answering questions and demonstrating how the equipment worked. More
by agee1944
Verified CustomerEmployees Worked With
The entire service department people!!!!
November 02, 2024
Had vehicle for 5 weeks. The first 4 weeks nothing was done, it wasn't until I began calling and demanding an update. Techs would avoid calls, not return calls. Horrible c The first 4 weeks nothing was done, it wasn't until I began calling and demanding an update. Techs would avoid calls, not return calls. Horrible communication/services. Received car back 5 weeks later, exactly the same....unable to 'REPRODUCE' problem. More
by never again
Employees Worked With
Service
November 02, 2024
Excellent Service by all. Good deal overall. Forced Etch cost annoying // not necessary. Advertised lease deals need to more specific with extra identified dealer cost est Good deal overall. Forced Etch cost annoying // not necessary. Advertised lease deals need to more specific with extra identified dealer cost estimates specified. More
by gooey58
October 31, 2024
May was excellent, thorough and very responsive. Not a pushy sales person at all, which I very much appreciated. She is a confident and thoughtful person who helped patiently and intelligently guide Not a pushy sales person at all, which I very much appreciated. She is a confident and thoughtful person who helped patiently and intelligently guide me through an important decision! I loved doing business with her and also your finance person, Jessica, who had that same confident knowledge to help guide me through that aspect of the whole transaction. I would highly recommend your organization. They both made what could be a stressful decision-making encounter much easier, and I walked away with a smile! More
by SWEETHAVENFARMCT
October 31, 2024
Everyone knows the car buying experience can be stressful, but Shakers made me feel comfortable throughout the process. They were extremely helpful and personable. stressful, but Shakers made me feel comfortable throughout the process. They were extremely helpful and personable. More
by marg
Employees Worked With
Gio Miecznikowski
