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Shaker's Family Hyundai
Watertown, CT
1,796 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,796 reviews
September 26, 2024
This was my first time getting my car serviced at this dealership where I purchased my vehicle. I was pleasantly surprised by the attentiveness and professionalism of the service advisor. Everything wen dealership where I purchased my vehicle. I was pleasantly surprised by the attentiveness and professionalism of the service advisor. Everything went as promised and at the end of the appointment Joseph asked me if I had any questions about the EV and I did. He patiently and professionally answered all of my questions. When you are treated this well, you come back. You also recommend the dealership for sales and service. Thanks! More
by David.Quast
Verified CustomerEmployees Worked With
Joseph Hawley
September 26, 2024
Kyle and team were so amazing. Kyle listened to my wants and needs and the finance team was able to get me into a more affordable car payment. I will refer anyone I know to Kyle an Kyle listened to my wants and needs and the finance team was able to get me into a more affordable car payment. I will refer anyone I know to Kyle and the Shaker Hyundai team! More
by Jennie gilbert
September 26, 2024
Easy to make appointment, service advisors very friendly and helpful. Very happy with our experience. and helpful. Very happy with our experience. More
by betsy_depaolo
Employees Worked With
Other Employees :
Xavier Hull, Shantelle Diaz, Jordan Hayes, Tiffany Norton, John Horner
September 25, 2024
Wonderful experience with Kyle. He was upfront and honest and made us feel like people, not just another transaction. He was upfront and honest and made us feel like people, not just another transaction. More
by Hmlee13
Employees Worked With
September 25, 2024
Unfortunately there's been a long delay regarding the replacement of my 2018 Hyundai Tucson engine. As such, I'd like to trade this vehicle in on a 2024 Santa Cruz please have Kyle call me ASAP replacement of my 2018 Hyundai Tucson engine. As such, I'd like to trade this vehicle in on a 2024 Santa Cruz please have Kyle call me ASAP More
by jfazekas
Employees Worked With
September 25, 2024
Great experience. No pressure. Chris was chill. Informed and helpful. I highly recommend this dealership and salesman. Walking out happy with a new car! No pressure. Chris was chill. Informed and helpful. I highly recommend this dealership and salesman. Walking out happy with a new car! More
by Matt Kent
Employees Worked With
Chris
September 25, 2024
Brandon was great! He was very responsive and helpful throughout the entire process. He explained everything in advance and was able to work within our limitations. He was very responsive and helpful throughout the entire process. He explained everything in advance and was able to work within our limitations. More
by shallow.stickup05
Employees Worked With
Brandon
