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Shaker's Family Hyundai
Watertown, CT
1,765 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,765 reviews
Verified Customer
April 10, 2024
Worst experience ever. I would not recommend anyone bringing their car to this service department. Such dishonesty and disrespect. Never again. Brought my car to a loc I would not recommend anyone bringing their car to this service department. Such dishonesty and disrespect. Never again. Brought my car to a local mechanic for more than half what was quoted here and has been running without any issues. Really need to reevaluate the integrity of your employees. More
by triciag78
Employees Worked With
Service department
April 10, 2024
The dealership is immaculate and the service advisors and technicians are excellent. The video review at check in and while under the hood is transparent and helpful. technicians are excellent. The video review at check in and while under the hood is transparent and helpful. More
by wplabella
Employees Worked With
Joe Hawley
April 10, 2024
I was very impressed by everyone at the dealership. They made the purchase of our vehicle very easy and I feel like family. Thank you very very much Shantelle.and Jess They made the purchase of our vehicle very easy and I feel like family. Thank you very very much Shantelle.and Jess More
by 1lotus
Employees Worked With
April 07, 2024
Thank you for the excellent work, pleasant waiting area, and the dedication to customer satisfaction that all of your employees display and the dedication to customer satisfaction that all of your employees display More
by DCKMD
Employees Worked With
April 07, 2024
Mitch was super great and helpful squeezing me in last minute! The entire team’s always so nice. minute! The entire team’s always so nice. More
by DOMINIQUERUIZ17
April 06, 2024
Great service. Help me with an urgentl problem. An had the car all ready in a couple hours. The best service I have every had Help me with an urgentl problem. An had the car all ready in a couple hours. The best service I have every had More
by mchristopher2224
Employees Worked With
April 06, 2024
Tge only thing I didn't get was tge video text, and I wanted to sge my husband that wanted to sge my husband that More
by laura.dorr11
Employees Worked With
April 05, 2024
Shantelle was fantastic helping me facilitate my lease end options. Thanks again for all your help!!! end options. Thanks again for all your help!!! More
by jmcc1998
