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Shaker's Family Hyundai

Watertown, CT

4.7
1,768 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly. That means: • Inviting you to compare our prices against other dealerships (We'll even give you an iPad so you don't have to do it on your phone.) • Customizing a finance plan to meet your needs • Just being all-around swell people We Are Not Salespeople. We Are Product Specialists. So we are experts on every vehicle we sell. And unlike salespeople, we're on salary, not commission. What does that mean for you? You can trust that you will get the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
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674 Straits Turnpike

Watertown, CT

06795

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Showing 1,769 reviews

March 29, 2024

Prompt service, comfortable waiting areas suitable for working or streaming on their free wifi, friendly and kind staff More

by fibonacci82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Shaker's Family Hyundai responded

Thank you!!

March 29, 2024

Very nice people cordial and respectful. Shantelle is very nice and helpful. I bought a car from her. More

by Edison Espinel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Shaker's Family Hyundai responded

Thank you!!

March 28, 2024

They took good care of me when my son and brought our cars. My son brought one and I brought 2. And they also do great services on all my cars. More

by CECILIOCOLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Shaker's Family Hyundai responded

Thank you so much!!

March 28, 2024

i had 10 o'clock appointment for oil change and i told them i have 11 o'clock doctor appointment he said it is ok. thy finished my car by 12:30 . i lost my doctor appoint -ment and my half day. More

by ASSUDULLAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
i can not remember there name
Mar 29, 2024 -

ASSUDULLAH responded

i had 10 o'clock appointment for oil change and i told them i have 11 o'clock doctor appointment he said it is ok. thy finished my car by 12:30 . i lost my doctor appointment and my half day.

Mar 29, 2024 -

ASSUDULLAH responded

never came back for service .

Mar 29, 2024 -

ASSUDULLAH responded

the manager was rude they dose not care about other peoples time is very important

March 28, 2024

Chantelle was a FANTASTIC person as well as a very accomodting and warm salesperson!!! If you are looking for a vehicle, SHE is phenomenal to deal with. More

by zippitydoodah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Shaker's Family Hyundai responded

Thank you!!

March 28, 2024

I was pleasantly surprised of the professionalism which was more than I expected. (Other service visits were fine, no complaints, but this time was over and beyond. More

by bootboyrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
Apr 02, 2024 -

Shaker's Family Hyundai responded

Thank you!!

March 28, 2024

Staff are fantastic and professional. Service was quick and reasonably priced. Would love to see the tv in the waiting room gone. No one watches it and the sound disturbs those of us wh More

by tangelene22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Mitch in service was very helpful and explained everything to me. The wait wasn’t that long. More

by Dianeforte7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch (service)
Apr 02, 2024 -

Shaker's Family Hyundai responded

Thank you!

March 27, 2024

The sales Rep Shantell was very professional and knowledgeable about job along with being courteous she made the whole buying a car very easy. More

by mushie45
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shantel Diaz
March 27, 2024

Colby was very helpful about keeping me updated on what was happening with my car and some ways how to find the problem. More

by SNL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
Apr 02, 2024 -

Shaker's Family Hyundai responded

Thank you!!

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