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Shaker's Family Hyundai

Watertown, CT

4.7
1,773 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly. That means: • Inviting you to compare our prices against other dealerships (We'll even give you an iPad so you don't have to do it on your phone.) • Customizing a finance plan to meet your needs • Just being all-around swell people We Are Not Salespeople. We Are Product Specialists. So we are experts on every vehicle we sell. And unlike salespeople, we're on salary, not commission. What does that mean for you? You can trust that you will get the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
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674 Straits Turnpike

Watertown, CT

06795

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Showing 1,773 reviews

February 29, 2024

Super helpful and kind service, was always super communicative and responsive through the whole process. More

by RHIANALSGAARD7
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
February 28, 2024

I waited almost 3 hours for an oil change. Won’t be back. Too long. More

by hcclapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Was at service not sales
February 28, 2024

informative, real pros on car info an options--- easy to deal with,and servie follow thru More

by bobmaro1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : sales manager helpful, John Horner
February 28, 2024

Great dealership. The service staff is efficient, professional and personable. They take the time to answer any questions and let you know, approximately, how long you More

by bonnie_hammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only dealt w/service
February 28, 2024

Very professional. Explanations and information were excellent. My salesman, Mason, was very kind and low key. He got his points actoss without being pushy. More

by jmkrampitz
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason
February 26, 2024

John H is simply amazing! I surely didnt expect such a smooth experience and a relatively short amount of time considering previous experiences. Gio M the "tech guy" amazing a More

by conniect73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gio M, John Horner
February 26, 2024

John Horner is the bomb. Worked with us every step. Got everything we wanted. Thanks for all the help in finding my new vehicle. More

by Ker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Horner
February 25, 2024

Courtesy always, video footage is a plus, and no extra work done without my approval More

by LISAMDANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and nly
February 24, 2024

The dealership was clean and organized, staff was pleasant. Our rep Jordan had the vehicle ready and waiting for our appointment and a help in the comparison process. A great experience overall. More

by danaborges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Hayes
February 24, 2024

Was relatively easy to work with Shakers. My only complaint is that the bot they use for estimates for your trade in are unreliable. My car was estimated 6500 dollars higher then their offer More

by JOE1565
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz, John Horner
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