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Shaker's Family Hyundai
Watertown, CT
1,774 Reviews
At Shaker's Family Hyundai, we believe in conducting every part of our business openly, honestly and directly.
That means:
• Inviting you to compare our prices against other dealerships
(We'll even give you an iPad so you don't have to do it on your phone.)
• Customizing a finance plan to meet your needs
• Just being all-around swell people
We Are Not Salespeople.
We Are Product Specialists.
So we are experts on every vehicle we sell. And unlike salespeople, we're on
salary, not commission. What does that mean for you? You can trust that you will get
the vehicle you want, at the price you want, from a person you would actually have a coffee with sometime.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,774 reviews
February 09, 2024
Great courteous service visit. A shout out to Colby Kyle, a Great service writer. Courteous, professional, helpful , kept me informed of everything. Service provider was very good A shout out to Colby Kyle, a Great service writer. Courteous, professional, helpful , kept me informed of everything. Service provider was very good , courteous and kept me informed of any issues he found. A Great dealership. More
by ROBERTODIROMA
Verified CustomerEmployees Worked With
Colby Kyle
February 09, 2024
Salesman was clear when explaining service covered by warranty. He also recognized that he had not applied the discount to the filter group and redid the invoice for savings. warranty. He also recognized that he had not applied the discount to the filter group and redid the invoice for savings. More
by lsmendyk
Employees Worked With
Jordan Hayes
February 09, 2024
As a first time car buyer, Kyle at Shaker's was really patient with me and made sure I was getting the best deal possible. patient with me and made sure I was getting the best deal possible. More
by apalladino1219
February 06, 2024
The friendly service was great, but they couldn't find my key fob when I was able to leave. Turns out a customer before me picked it up and went home with it. Took an extra 40 mins.to find this out and get i key fob when I was able to leave. Turns out a customer before me picked it up and went home with it. Took an extra 40 mins.to find this out and get it back to me so I could leave. More
by kaynadeau
Employees Worked With
Colby Kyle
February 05, 2024
Wonderful team, wonderful service, you have a high regard for quality, communication and your customers' time. In a world with so much poor customer service, you guys are a welcome and refreshing beacon. for quality, communication and your customers' time. In a world with so much poor customer service, you guys are a welcome and refreshing beacon. More
by len.ross
Employees Worked With
Colby
February 05, 2024
Overall fantastic Dealer to buy from. Very knowledgeable staff, no sales pressure just information to make your decision. Kyle was a fantastic sales rep who went above and beyond to make Very knowledgeable staff, no sales pressure just information to make your decision. Kyle was a fantastic sales rep who went above and beyond to make sure we were happy every step of the way. More
by chrisgrela
Employees Worked With
February 03, 2024
Jordan and the Shaker’s Family helped us purchase a new family vehicle. Their customer service is excellent and they go above and beyond to make a tedious task feel less scary and more enjoyable. We are de family vehicle. Their customer service is excellent and they go above and beyond to make a tedious task feel less scary and more enjoyable. We are definitely customers for life! More
by Nahas527
Employees Worked With
Jordan Hayes
