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Shaker's Family Hyundai - Service Center

Watertown, CT

4.5
545 Reviews

545 Reviews of Shaker's Family Hyundai - Service Center

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June 28, 2025

The service was unprofessional,and didn’t do what the car needed.Will not use them again More

by dgutman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Jo was Quick, professional, friendly, courteous, pleasant and more so very knowledgeable about the product he is working with! Awesome experience! More

by westewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph!!! Awesome employee!
June 22, 2025

The service was done quickly and as expected. The customer waiting area was clean and comfortable. More

by joolsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Love the energy and the kindness of the employees and how they treat you like family. More

by bety78santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
June 19, 2025

Great service center, always helpful technicians. I would recommend to anyone else needing Hyundai maintenance More

by Lang_Ashworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
June 19, 2025

We worked with Chris Matos. He could not have been a better representative of your Hyundai dealership. He was very thorough and very accommodating. We tried several options and More

by nickgug7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Matos-Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

I had scheduled a simple oil change and tire rotation and everything was smooth from the scheduling process to the time it took and the quality of work done More

by JDSANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service
June 12, 2025

Nice servicing and listens to your concerns! Great place to go. A++++ service. Will be back. More

by cslc469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Matos-Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

The communication was open and frequent. I was kept in the loop by an honest and transparent sales team. More

by kherman03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Matos-Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Friendly service, good communication. follow up and they take their time with you. I would go back. More

by melanielloyd28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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