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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
527 Reviews

527 Reviews of Shaker's Family Hyundai - Service Center

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May 20, 2025

Very respectful, courteous,and friendly. Very clean waiting area. Calm and quiet. Will surely visit again soon. More

by Randalsimms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. Hawley
May 18, 2025

I called Shaker's due to a problem with my engine and was transferred to Colby. Colby was exceedingly customer service oriented from the moment we spoke on the phone. He went over and beyond arranging for my More

by LIZGILBERT41
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
May 18, 2025

They gave me a free rental which I deeply appreciated. Prompt car repair and friendly service with updates. More

by DG44152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

As always, service was fast and efficient. The waiting area is comfortable and clean, albeit a little small. It would be nice to have a table or desk to use as a work surface. More

by waynepmcc510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
May 15, 2025

Always a pleasure to visit Shaker's because of the great reception and loving kindness that is shown to all. More

by agee1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department staff and Shawn who met me when I drove into the service center.
May 14, 2025

Very pleased. The representative was very personable and knowledgeable. I like receiving the video of the services performed. First time at this dealership and I w More

by barb.moran15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 11, 2025

Shakers service center is by far the best service I have ever had at a dealership. We recently moved to the area snd started bringing our car there. We will be bringing our car there for as long as we own i More

by YOUNG0584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch from the service department
May 10, 2025

Excellent service! Friendly staff, quick turnaround, and quick inspections. Highly recommend this department for all needs! More

by SUZILAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 05, 2025

The service department resolved my issue very quickly. Colby, I believe the manager, was awesome. Once I got my car towed in there, they made it a priority to be looked at. In the Ish interim, I was lucky More

by SILVERTINSMOKE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Miecznikowski
May 02, 2025

They are professional and very informative. They kept me informed during the service period with video clips of ongoing service More

by tsahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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