Shaker's Family Hyundai - Service Center
Watertown, CT
552 Reviews of Shaker's Family Hyundai - Service Center
I probably should not have added the recommended cabin air filter replacement but otherwise the service appointment was fine. Easy drop off - Easy pick up air filter replacement but otherwise the service appointment was fine. Easy drop off - Easy pick up More
My service appointment on 11/08/24 went very well. It was quick & the service team was very helpful with communicating the information about my car. It was quick & the service team was very helpful with communicating the information about my car. More
Excellent technicians. They suggest thoughtful options to keep your car well maintained. Respectful to customers. Quality work. Clean waiting area. Comfortable environ They suggest thoughtful options to keep your car well maintained. Respectful to customers. Quality work. Clean waiting area. Comfortable environment. More
Overall the experience was really nice and fast. All the employees were nice and caring. All the employees were nice and caring. More
I don't recommend it. I had a damaged wheel which they did not replace and did not inform me about it, I drove with a damaged wheel for 3 days, their argument was of cours I had a damaged wheel which they did not replace and did not inform me about it, I drove with a damaged wheel for 3 days, their argument was of course self-defense, luckily nothing happened to me. More
Made a 9:30 am recall service which I would wait. Was told it would take 3 hours. Was told would be done 12-12:30. We came back at 2:30 and it wasn’t done. It ended being done at 4:30. I should have Was told it would take 3 hours. Was told would be done 12-12:30. We came back at 2:30 and it wasn’t done. It ended being done at 4:30. I should have been told it would take a full day (or they pushed it off until the end of the day because we didn’t wait). This caused me to have to cancel a needed dr appointment. Also when placing the service request it was thru a computer system. I needed to to know a time frame for the service but a computer doesn’t tell you that. That is why I don’t use a dealer service dept once a car is off warranty More