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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
518 Reviews

518 Reviews of Shaker's Family Hyundai - Service Center

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April 02, 2025

High quality customer service, clean facility, quick turnaround time, personable staff and an easy visit every time More

by DGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Hubert
April 01, 2025

Best Hyundai dealership hands down in both sales and service!, Kyle in sales, joe and Mitch in service. More

by chetp55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Hawley, Mitch Hubert
March 25, 2025

Quick, professional service. Kept me informed and performed all services in one visit. I will return. More

by nicolejmiller.nm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
March 22, 2025

Very disappointed. I spent 122.00 to have a key fob reprogrammed which did not happen. So I wasted the money thanks to their service. More

by Jeffbatt49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know name
March 16, 2025

Excellent service, immaculate facility, highly professional. Joe was fantastic and I truly appreciated him explains everything to me along with features that makes car has that I wasn’t even aware More

by klavierstucke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe - 5 stars
March 15, 2025

I have had nothing but trouble with my car. 5 out of 25 months of my lease, so far, the car has been out for repairs. ICCU failure, brake failure, 2 tires defective. I wish that the dealership More

by Mickey
Recommend Dealer
No
Employees Worked With
Joe who is always nice and helpful.
March 15, 2025

Joe knew exactly what was wrong with my car and set up an appointment to have it fixed. Brought it back in as I was hearing noise again and he fixed it for me More

by janiceblake47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not use anyone in sales, I was using service department
March 14, 2025

Easy comfortable experience Sales and finance people were very helpful and clear helped us make the decision. More

by krzysrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio miernowski
March 14, 2025

First 2000 mile oil change-check up, tire rotation. Great customer service, communication. Performed work in little over an hour. More

by arthur.jr7217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Kyle
March 14, 2025

First visit for maintenance and recall notice. The entire staff was excellent and professional. Thank You and your entire Service staff. Look forward to my next scheduled service. More

by agostojjr@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department