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Shaker's Family Hyundai - Service Center

Watertown, CT

4.5
543 Reviews

543 Reviews of Shaker's Family Hyundai - Service Center

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December 01, 2023

Didn’t call to say car wasn’t ready and never performed work before returning More

by jodie.m.vecchio
Recommend Dealer
No
Employees Worked With
Na
December 01, 2023

Great customer service, I was in and out so fast they always treat me with respect More

by sassycna1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Hull, Ondre Canzius, Shantelle Diaz, Jordan Hayes, Tiffany Norton
December 01, 2023

Service NEVER calls you back. My car has been there since august and I received ONE call, when loaner was ready. They need help over there. Have sales or mechanics help out with More

by terryan65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sales
November 30, 2023

Quick and well done. Kept abreast of the work progress. Very little waiting time in a comfortable environment. More

by TECH99M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names
November 30, 2023

I hate car shopping and buying a car. It’s always such a painful experience. Xavier at Shaker Hyundai made this experience so easy. He was knowledgeable and very patient and made sure all More

by Calovebeach
Recommend Dealer
Yes
Employees Worked With
Gio M 5 stars for sure!, Xavier Hull
November 29, 2023

It was a wonderful experience, buying a car from shaker. Everybody was so helpful and we really enjoyed buying a car from them. Thank you very much. More

by suzanallenmartin
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Hull, Ondre Canzius, Shantelle Diaz, Jordan Hayes, Tiffany Norton
November 29, 2023

The service staff are friendly and accommodating. They were able to get me in and out in the timeframe I required. More

by TN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hawley
November 29, 2023

No parts for recall after waiting a month to get the car in for recall More

by MARTINDUDA619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Hayes
November 28, 2023

I was very impressed with the service I received. James was very kind and helpful as I have a problem walking. More

by PATBOSCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
November 25, 2023

Very helpful and overlooked car well found the recalled part to set appointment to fix More

by SHAWNLEMELIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Hayes
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