Shaker's Family Hyundai - Service Center
Watertown, CT
531 Reviews of Shaker's Family Hyundai - Service Center
Other than the wait time , my experience was fine . They took me right away and the gentleman who greeted me was both professional and had a great personality . My pet had died that day and he went o They took me right away and the gentleman who greeted me was both professional and had a great personality . My pet had died that day and he went out of his way to comfort me . I wish I could remember his name because he is a definite asset to your business . More
Friendly, and timely. Always a positive experience. Would highly recommend. I think more people would complete this survey if you didn’t require a word minimum. Always a positive experience. Would highly recommend. I think more people would complete this survey if you didn’t require a word minimum. More
Excellent experience. My service technician was very through with strong knowledge. James is so wonderful to deal with and him being the first person you see is awesome. My service technician was very through with strong knowledge. James is so wonderful to deal with and him being the first person you see is awesome. He is so welcoming and makes sure we are comfortable as we wait for the service to be completed. He really is a value that i have not seen anywhere else. He washed my windows!!! <3 More
They are professional and very friendly people. They do the best for fix all your problems They do the best for fix all your problems More
Never had any problems with the dealership. Good experience.Would highly speak of to anyone. Good experience.Would highly speak of to anyone. More
Took 3 hours to get serviced! Not acceptable. Computer, printer& service adviser issues. No reason fir this- I was 15 minutes early & kept there fir 3 hours! There was no one in w Not acceptable. Computer, printer& service adviser issues. No reason fir this- I was 15 minutes early & kept there fir 3 hours! There was no one in waiting area when I arrived. More
Very accommodating and pleasant. I love how they send you videos of what needs to be done on your vehicle so you can see as well. Gives you piece of mind. I love how they send you videos of what needs to be done on your vehicle so you can see as well. Gives you piece of mind. More
The folks at Shaker were responsive, friendly and quite professional dealing with an out-of-state buyer. Not only did they provide the usual services, but they answered numerous questions - particularly ab professional dealing with an out-of-state buyer. Not only did they provide the usual services, but they answered numerous questions - particularly about the cross-state requirements of a car purchase. They stayed in touch over the week-plus time period from paying deposit, traveling to make the purchase, and then the pick-up days later. From top to bottom, a courteous, knowledgable group of people to work with. More
Custeromer Service was the best. Mechanic was very friendly, knowledgable, and provided me with the information I needed. Unfortunately, after scheduling this over a month in adva Mechanic was very friendly, knowledgable, and provided me with the information I needed. Unfortunately, after scheduling this over a month in advance, you did not have the part to fix the driver's side passenger door which I was also scheduled for and now have to come back. Also, your prices are very high for additional maintenance services, so I will be bringing to my local mechanic and pay half the price. More