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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
531 Reviews

531 Reviews of Shaker's Family Hyundai - Service Center

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November 09, 2023

Other than the wait time , my experience was fine . They took me right away and the gentleman who greeted me was both professional and had a great personality . My pet had died that day and he went o More

by debiszo479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Hull
November 08, 2023

Friendly, and timely. Always a positive experience. Would highly recommend. I think more people would complete this survey if you didn’t require a word minimum. More

by jonimorgan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t see her name
November 06, 2023

Excellent experience. My service technician was very through with strong knowledge. James is so wonderful to deal with and him being the first person you see is awesome. More

by TARA.PERROTTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
November 06, 2023

They are professional and very friendly people. They do the best for fix all your problems More

by allendevellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Hull, Ondre Canzius, Shantelle Diaz, Jordan Hayes, Tiffany Norton
November 05, 2023

Never had any problems with the dealership. Good experience.Would highly speak of to anyone. More

by jfasano57
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Hayes
November 04, 2023

Took 3 hours to get serviced! Not acceptable. Computer, printer& service adviser issues. No reason fir this- I was 15 minutes early & kept there fir 3 hours! There was no one in w More

by RONBLANCHARDPHOTOGRAPHY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
November 04, 2023

Very accommodating and pleasant. I love how they send you videos of what needs to be done on your vehicle so you can see as well. Gives you piece of mind. More

by SSANDBLOM2212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
November 02, 2023

The folks at Shaker were responsive, friendly and quite professional dealing with an out-of-state buyer. Not only did they provide the usual services, but they answered numerous questions - particularly ab More

by tgauthier21
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sarafian and Julia as well!
November 01, 2023

Custeromer Service was the best. Mechanic was very friendly, knowledgable, and provided me with the information I needed. Unfortunately, after scheduling this over a month in adva More

by mariamcwaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name, but excellent service from him.
October 31, 2023

Excellent service by the service department. Very professional and courteous staff. Easy drop off and pick up. More

by janestango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
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