Shaker's Family Hyundai - Service Center

I have always received excellent sales and customer service. It is a pleasure working with the people at Shaker's. service. It is a pleasure working with the people at Shaker's. More

At first when they didn't contact me or answer the phone when I called previous to my appt, I thought I was in for a lousy experience. But the men working at the counter and the honest mechanics alleviated when I called previous to my appt, I thought I was in for a lousy experience. But the men working at the counter and the honest mechanics alleviated my worries. Highly recommend this place for Hyundai owners to get their maintenance done. Thank you, guys. More

This dealership has been, for me, one problem after another. I will never buy another car there and I think k I will go somewhere else for service. another. I will never buy another car there and I think k I will go somewhere else for service. More

My overall experience was very good. Service done in a timely manner and texted me recommendation for filters to be changed. Service done in a timely manner and texted me recommendation for filters to be changed. More

The mechanic didn't notify me about a damaged tire, service prices missing to get service prices missing to get More

Overall good service for two tire replacements. There was a very long wait though and I had to go back once I was close to home because my wheel lock key was not given back to me or placed in the c There was a very long wait though and I had to go back once I was close to home because my wheel lock key was not given back to me or placed in the car. Thankfully after a couple of minutes of them searching, they found it and gave it back to me. More

Disorganized and real corner cutting. Say the will do something and forget what they said! Say the will do something and forget what they said! More

Have always experienced a hassle free appointment. Both incidents were resolved with no repeat visits Both incidents were resolved with no repeat visits More

I would never go back to Shaker's of Hyundai! My catalytic converter was stolen while on their premises. They have no cameras, alarms or fencing to prevent/deter anyone from coming on their prope My catalytic converter was stolen while on their premises. They have no cameras, alarms or fencing to prevent/deter anyone from coming on their property to access these vehicles. They do not take any responsibility for their neglect. I would advise no one leave their vehicles overnight at this company. They also mis diagnosed my vehicle in order to keep it overnight. If this never happened, I would have never left my vehicle. More

Brought car in for final repair and there was NO communication with Service and myself. They still have not fixed the problem hence why we wrote to Hyundai Corporate and put issue in their hands. communication with Service and myself. They still have not fixed the problem hence why we wrote to Hyundai Corporate and put issue in their hands. I will never purchase nor bring my other car here for service. When my car was ready after “service” it was dirty inside and out and also they used all my fuel and did not refill vehicle. Also, it was told that a Service department member drove my car home to their house. This is unacceptable, especially without my permission. Sales department was not competent either. Between screwing up the registration to the fighting to get refund back walking away from another potential purchase. This dealership has a lot of communication and professional issues that need to be addressed. More