Shaker's Family Hyundai - Service Center
Watertown, CT
519 Reviews of Shaker's Family Hyundai - Service Center
I drop off my car 5/27 at the dealership with engine problems and as off today I have not heard from anyone about what’s wrong with it , call every week & left several messages to the service manager Ma problems and as off today I have not heard from anyone about what’s wrong with it , call every week & left several messages to the service manager Max , call corporate as well to complain. Playing phone tag with corporate as well . . Hyundai it saying the have no loaner for 2 1/2 month . Look for other option this dealership it’s not it .. More
Extremely poor customer service experience with the parts department unable to quote accurate shipping times for spark plugs both Chris and Rob refused to call me back with updates that parts wouldn’t be in department unable to quote accurate shipping times for spark plugs both Chris and Rob refused to call me back with updates that parts wouldn’t be in communication is key in this world and there is none of it at Shakers Hyundai parts More
When u bring a car to the dealership & ur told its covered by the warranty & then u go pick it up .... they tell u its not covered by the warranty.... its bull. U would think they would tell u before covered by the warranty & then u go pick it up .... they tell u its not covered by the warranty.... its bull. U would think they would tell u before they fix it that its not covered so ur not surprised. Dealerships & their service departments are nothing but a joke. More
Thank you to the Crew of Shakers Family Hyundai including Rodrigo P Gallardo! Great Job I love my new 2021 Hyundai SantaFe. Come buy your Car from Shakers ! Rodrigo P Gallardo! Great Job I love my new 2021 Hyundai SantaFe. Come buy your Car from Shakers ! More
This was my second lease from Shakers, and I thought the first was a good experience, Steph made me realize how important the salesperson is to the process. She covered everything completely and I am very h first was a good experience, Steph made me realize how important the salesperson is to the process. She covered everything completely and I am very happy with the experience and my new car. I Rate Steph as 5+ and she is a credit to your dealership. More
Shantelle provides the best service, attention, dedication, has the best proposals so that you do not leave without a good car. When you get to the Hyundai Family ask for her. dedication, has the best proposals so that you do not leave without a good car. When you get to the Hyundai Family ask for her. More
Just got my brand new 2022 Tuscan from shaker’s I’m so excited!!’n Shantelle was amazing. She helped get my monthly payment down. She also took her time with breaking down the process and what to expect. excited!!’n Shantelle was amazing. She helped get my monthly payment down. She also took her time with breaking down the process and what to expect. She was great through out The Who process. So grateful. More
Dear Rodrigo,I want you to know how much I appreciate Dear Rodrigo, I want you to know how much I appreciate the excellent service you provided me on Wednesday 31st. Thank you so much for all your help Dear Rodrigo, I want you to know how much I appreciate the excellent service you provided me on Wednesday 31st. Thank you so much for all your help with the leasing of my new Hyundai Elantra. I have always been wary of car salesman, but throughout the process your friendly and caring approach helped me redefine the stereotype. Thank you once again for answering all my concerns and questions, and making those 2 hours not as painful as it otherwise could have been. I am very happy with the car lease, and I am not freaking out about the leasing price. The was a pretty ideal situation when it comes down to leasing a new car, and the is all thanks to you and Sherry. You can be sure that if I have any friends looking to buy new cars in the future, I’ll be sending them to Shaker’s Family Hyundai, and telling them to ask for Rodrigo Gallardo. Much love, Massiel E. Romero More