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Group 1 Ford El Paso

El Paso, TX

4.9
1,411 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 1,411 reviews

August 26, 2026

Very satisfied and friendly people carlos was and awesome person really appreciate it blessings thank you all More

by luis Bautista
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Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2026

Friendly. Helpful. Considerate. Clean. Nice facilities. We were there for help with a tire. They were able to get the tire from their warehouse and get us back More

by Bazam44
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Yes
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Jerrymyles Esmele
August 25, 2026

Awesome service. Bought my vehicle here 13 years ago and have not been disappointed yet! More

by mpufall94
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Yes
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Jamie
August 24, 2026

Shamaley Ford is where I take all of our vehicles for service. I can trust the work they do on our vehicles. More

by tonyinciriaga
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Yes
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Monica, Service Department
August 24, 2026

Eduardo and Nathan provided exceptional service at this dealership and was able to repair my vehicle in a timely manner. More

by michaelbittle35
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Yes
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Eduardo and Nathan
August 24, 2026

Adria, your exceptional service made my experience truly outstanding; thank you for your professionalism, kindness, and dedication! More

by andiely2513
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Yes
Employees Worked With
Adria
August 22, 2026

Awesome experience, my truck broke down outside of Elpaso, the dealership moved swiftly to get me into a new truck, Thanks More

by Smithwb37
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Howard
August 20, 2026

Great customer service, friendly and fast service they where able to fixed the problem on our truck 🛻 More

by Perla Sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2026 -

Group 1 Ford El Paso responded

Hi Perla, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2026

My advisor 13113 Jerry Myles, was very courageous and helpful. Thank you Jerry! David Salazar More

by Dsalazar0305
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2026 -

Group 1 Ford El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jerry here at Group 1 Ford El Paso! If you have any further questions, please don't hesitate to reach out!

August 17, 2026

Have been coming to Shamaley (Group 1) for over 35 years and would not trust my vehicles being serviced anywhere else. More

by mneri6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Rosales (Service Advisor)
Aug 18, 2026 -

Group 1 Ford El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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