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Group 1 Ford El Paso
El Paso, TX
1,461 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,461 reviews
October 21, 2026
Excellent Service. Adria Gonzales, my service advisor was extremely professional and assisted me in getting my vehicle repaired. I would recommend her to all city that Adria Gonzales, my service advisor was extremely professional and assisted me in getting my vehicle repaired. I would recommend her to all city that utilize Group 1. More
by e_spikes
Employees Worked With
Adria Gonzales
October 20, 2026
Even though group is always super busy, I always seem to be treated with courtesy. Respect as if I were one of the VIPs Chuy Rosales always seems to make my day be treated with courtesy. Respect as if I were one of the VIPs Chuy Rosales always seems to make my day More
by davila915
Employees Worked With
Chuy Rosales
October 20, 2026
Excellent service, very fast and efficient attention. Good communication from my service advisor, I'm satisfied with the service. Good communication from my service advisor, I'm satisfied with the service. More
by vivian_fierro
October 19, 2026
They were knowledgeable about the car which I was wanting to buy. I felt comfortable at that dealership because they weren’t pushy. The transition of buying the car was very easy. They did what they said the to buy. I felt comfortable at that dealership because they weren’t pushy. The transition of buying the car was very easy. They did what they said they do. I would trade with group one Ford of El Paso again. It was a pleasant experience. More
by dwimpts
October 17, 2026
Service writer Jessica Sanchez has been very understanding and helpful. She is respectful and willing to make every effort to resolve my vehicle issues. Thank you, Jessica. However, this was the understanding and helpful. She is respectful and willing to make every effort to resolve my vehicle issues. Thank you, Jessica. However, this was the 3rd visit for the same issue, which I feel could/should've been resolved at the 1st visit. 3rd times a charm. I was a little frustrated, but am happy now with the results. And again, my disappointment is only with the actual work done, not with Miss Sanchez, who is a real asset to the dealership. More
by rwk1950
Employees Worked With
Jessica Sanchez # A+
October 17, 2026
I enjoyed working with Victor. He is very friendly and very knowledgeable! The process was easy, it just took a long time. I know the loan process entails a lot of work and inform He is very friendly and very knowledgeable! The process was easy, it just took a long time. I know the loan process entails a lot of work and information I just wish it didn't take so long to get through the process. Other than that everything went well and everyone is very friendly. More
by Bobbie
October 15, 2026
Monica helped me with the repairs on my truck and kept me informed about the service all the way and performed the repairs in a timely manner thanks for the help informed about the service all the way and performed the repairs in a timely manner thanks for the help More
by smithmt96
Employees Worked With
Monica
