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Group 1 Ford El Paso
El Paso, TX
1,395 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,395 reviews
August 12, 2026
Took my car for an oil change and tire rotation. My service person was Alexis, he has great customer service and is kind and courteous. Helped out with my service to insure my car was in good shape My service person was Alexis, he has great customer service and is kind and courteous. Helped out with my service to insure my car was in good shape to drive out of town. More
by Rvela96
Employees Worked With
Alexis
August 12, 2026
Excellent customer service, great communication, meet all our expectations, service advisor explained clearly what was done to my vehicle and was done in time our expectations, service advisor explained clearly what was done to my vehicle and was done in time More
by elizabethr_z
Employees Worked With
Alexis Holguin
August 09, 2026
Exceptional customer service from start to finish from Jessica Sanchez. Jessica was thorough and honest with service needed as well the duration of the service. She needs to be commended for her professi Jessica Sanchez. Jessica was thorough and honest with service needed as well the duration of the service. She needs to be commended for her professionalism and customer service. More
by etnahc23
Employees Worked With
August 05, 2026
Took my RV for it's scheduled oil change and was greeted by Jerry, very friendly and professional. Took care of everything and addressed all my recommendations for my vehicle. Thank you Jerry and look forw by Jerry, very friendly and professional. Took care of everything and addressed all my recommendations for my vehicle. Thank you Jerry and look forward to my next scheduled maintenance. Your service department is prompt and thorough More
by luceroaj73
Employees Worked With
Jerry Service Advisor
August 04, 2026
I have a been a loyal customer for 6 years now and getting my F350 serviced there due to Jesus and his team who do exceptional work from beginning to end. 5 star treatment every time. getting my F350 serviced there due to Jesus and his team who do exceptional work from beginning to end. 5 star treatment every time. More
by gmad2942
Employees Worked With
Jesus (Chuy)
