Shamaley Ford - Service Center
El Paso, TX
766 Reviews of Shamaley Ford - Service Center
Service was easy to register for online and the service was thorough. Eduardo took the time to explain everything that was done and notified me of things that might need correcting in the future. was thorough. Eduardo took the time to explain everything that was done and notified me of things that might need correcting in the future. More
Let me start by commending Keeosha. Amazing service advisor, from beginning to end she was with me the whole way. Great communication about the service repair to my vehicle. Kay went ab Amazing service advisor, from beginning to end she was with me the whole way. Great communication about the service repair to my vehicle. Kay went above and beyond and made this whole experience worth remembering so I can definitely recommend friends and family. Everything will be okay with "Kay". More
The service advisor who attended me today (Keeosha "Kay" Durr was very helpful and very courteous to my needs. Asked me all the questions I was hoping the service advisor would ask. Also gave me an estimate Durr was very helpful and very courteous to my needs. Asked me all the questions I was hoping the service advisor would ask. Also gave me an estimated time of wait and she was pretty much correct. Great person and I feel a good asset to Shamaley Ford. More
The service dept was great. They found issues I was unaware of and corrected them. However , when I picked up my vehicle, there were greasy hand prints all over my white hood an They found issues I was unaware of and corrected them. However , when I picked up my vehicle, there were greasy hand prints all over my white hood and one of the door panels that was taken off for a mirror repair was not replaced properly. Once I brought the fire panel to their attention, it was replaced correctly. I did not mention the greasy handprints on the hood but probably should have. More