Shamaley Ford - Service Center

Shamaley Ford provides excellent services from top to bottom, I highly recommend them to anyone in search of a new or used vehicle. bottom, I highly recommend them to anyone in search of a new or used vehicle. More

I normally go to Shamaley Ford and Daniel Contreras takes care of me says he’s one of the best this time I was was taken care of by advisor 37 183 Jose Pablo Val. I told him I had an appointment he looked it care of me says he’s one of the best this time I was was taken care of by advisor 37 183 Jose Pablo Val. I told him I had an appointment he looked it up. Got my keys and asked me if I needed anything else . Told me to go to the waiting room and enjoy a cup of coffee while he got my car ready He messaged me asking me if I needed anything else to communicate through that message after that he brought my car and ask me if I needed anything else to go over my work order he was fast and efficient and took care of me with the pricing. Thank you, Mr. Jose Val. More

Friendly on point service staff! ! Never a bad experience on time with repairs. Great explanation of service details. ! Never a bad experience on time with repairs. Great explanation of service details. More

Service advisor Kay Durr explained services needed but was understanding of my financial situation. I’m taking all my service needs to Shamaley was understanding of my financial situation. I’m taking all my service needs to Shamaley More

The service of Shamaley ford is good could be better but is ok , people there give good costumer service is ok , people there give good costumer service More

They messed with my damaged rear passenger panel of my car, causing it to come undone. Thankfully I was able to fix the issue myself, but the fact that they did this and didn't say anything about it is di car, causing it to come undone. Thankfully I was able to fix the issue myself, but the fact that they did this and didn't say anything about it is disrespectful. More

Kay, the service person greeted and treated me very professional. Keep up the good work. professional. Keep up the good work. More

It’s not so much the dealership, but the service department. Mario was very helpful and professional. department. Mario was very helpful and professional. More

The minute I walked in I was welcomed not only by one service advisor but everyone around me, they made me feel so special and important, I received amazing service, this is the first time I take my truc service advisor but everyone around me, they made me feel so special and important, I received amazing service, this is the first time I take my truck for service at this location and the service manager Chuy Rosales made sure I was comfortable and happy while my truck was being serviced offering water, coffee and unlimited fountain drinks of my choice if this is not VIP service I don’t know what it is, at the end of my visit he sat with me and went over my invoice and answered every question I had. My visit was exceptional, the store General Manager Charlie Hassan was very attentive as well and surprised me with a beautiful Shamaley Ford special gift, overall I couldn’t be any happier with my visit, I will definitely continue visiting this location, may God Bless them all. More

Same day appointment , in and out, very efficient professionals, Free ride service offered ! Text message updates , Always A1 service !!! professionals, Free ride service offered ! Text message updates , Always A1 service !!! More