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Shamaley Ford - Service Center

El Paso, TX

4.8
764 Reviews

764 Reviews of Shamaley Ford - Service Center

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October 04, 2024

The service advisor was kind, courteous and very knowledgeable. Explained all the work necessary and how long is would take. More

by jorgedelpaso
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales , Victor Munoz
Report | Print
Oct 12, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2024

Bought my car in another dealership but jesus in the service dept did such a good job now i take all my cars to him. More

by Xavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales (chuy)
Report | Print
Dec 13, 2024 -

Shamaley Ford responded

Thank you for the 5-star review!

October 02, 2024

Great service and friendly service! Kay took care of me and my car! She’s attentive and caring. Girls out there as for Kay! More

by anabelperez4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Report | Print
Oct 05, 2024 -

Shamaley Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2024

Jerry was very attentive and I appreciate the immediate response. The service was very prompt More

by pty507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
Report | Print
Oct 05, 2024 -

Shamaley Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2024

Jerry was very helpful and nice. Caring, explaining very well everything they did to my vehicle. More

by Maricelasalazar1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
Report | Print
Oct 05, 2024 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2024

Great service on parts and oil change and also on sales! !They were very friendly and helpful, I love this place. More

by almasg2510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Porras
Report | Print
Oct 05, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2024

Aaron Wade in the service department always gets the job done quickly and correctly and on time More

by 71rb240z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Report | Print
Oct 05, 2024 -

Shamaley Ford responded

Hi, we're happy you found Aaron to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2024

Chuy is awesome and very attentive to my concerns. Will definitely keep coming back thank you!! More

by Rosendo Alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Oct 02, 2024 -

Shamaley Ford responded

Thank you Rosendo for taking the time to let us know how we did. We hope you have a great day!

September 28, 2024

Long time customer of Charlie Hassoun, he runs a tight ship. Never disappoints. Thank you Charlie!! More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Esmele
Report | Print
Oct 02, 2024 -

Shamaley Ford responded

Hello Mario, we're happy you found Charlie to be so supportive during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

September 26, 2024

From start to finish Jake did a great job of taking care of the issues with my vehicle. Once my vehicle was being looked at he stayed in contact with me to let me know the progress. Highly recommend Shamale More

by ggloveslife39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Sep 28, 2024 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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