Shamaley Ford - Service Center

The most helpful service department in El Paso. I normally would take my truck to casa Ford but I won't go back. Had an issue with my window and casa said they couldn't get me in for over a month. I normally would take my truck to casa Ford but I won't go back. Had an issue with my window and casa said they couldn't get me in for over a month. Aaron was able to fit me in 2 business days after I called and they had the truck fixed in 2 hours More

I have been doing business with Shamaley Ford over 30 years. Numerous vehicle's! current Vehicle at 310,000 miles. Service done by amazing people my go to advisors are Chuy and Jerry. Only those two amaz years. Numerous vehicle's! current Vehicle at 310,000 miles. Service done by amazing people my go to advisors are Chuy and Jerry. Only those two amazing individuals they always take care of me and my Ford More

Want to thank Mr Jose Carrillo for a great job. I have been going to maintain my expedition there for yrs. My Expedition had a recall and every other service advisor would tell me ill call you or w I have been going to maintain my expedition there for yrs. My Expedition had a recall and every other service advisor would tell me ill call you or we dont do those on weekends. Well Mr Carrillo had my recalled part changed and in a timely manner along with oil change and tires rotated. Great service advisor. More

Lorenzo in service did an amazing job taking care of my service needs. I definitely recommend Shamaley Ford service needs. I definitely recommend Shamaley Ford More

José was really helpful and knowledgeable about my suv. He called once my car was ready and was kind. Thank you. He called once my car was ready and was kind. Thank you. More

The service advisor Kay was awesome and stayed in contact with me through the whole process. Great work! with me through the whole process. Great work! More

Great prompt service. Service Advisor kept me informed of what was going on with my vehicle. Service Advisor kept me informed of what was going on with my vehicle. More

Excellent service kept me up dated on the work that’s being done.highly recommend them. being done.highly recommend them. More

Superb job, they change the oil in my car no problem other dealers wanted me to make appointment not here they went out of their way to take care of my truck. You’ll the best thanks for a jog well done, other dealers wanted me to make appointment not here they went out of their way to take care of my truck. You’ll the best thanks for a jog well done, keep up the good work!!! More

The customer service was excellent very attentive and helpful. The service center was excellent and helpful. helpful. The service center was excellent and helpful. More