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Shamaley Ford - Service Center

El Paso, TX

4.8
724 Reviews

724 Reviews of Shamaley Ford - Service Center

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February 27, 2024

Very easy to work with. Quick service and excellent in communication with their customers. Will be coming back. More

by lucky830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Mar 02, 2024 -

Shamaley Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 25, 2024

Very pleased with the service department and especially the service writer/representative. I will happily continue to bring my vehicle’s to Shamaley. More

by Rudy E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales
Report | Print
Feb 27, 2024 -

Shamaley Ford responded

We're delighted to hear that you are very pleased with our service department and your service representative. Providing excellent service is our priority, and we appreciate your trust in Shamaley Ford. Thank you for choosing us, and we look forward to serving you and your vehicles again in the future! Safe travels!

February 24, 2024

The staff at Shamaley Ford is very helpful, accommodating and professional. All departments work as a team! More

by JCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Porras
Report | Print
Feb 26, 2024 -

Shamaley Ford responded

We're delighted to hear that the staff at Shamaley Ford has been helpful, accommodating, and professional. Teamwork among all departments is crucial, and we're glad to know that they work well together. Thank you for choosing us, and we look forward to continuing to provide excellent service in the future!

February 22, 2024

Received fast and professional service for my vehicle. The staff are cery courteous and friendly. More

by pfkramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Feb 24, 2024 -

Shamaley Ford responded

We're delighted to hear that you received fast and professional service for your vehicle and that our staff was courteous and friendly. Customer satisfaction is our top priority, and we appreciate your positive feedback. Thank you for choosing our services, and we look forward to serving you again in the future!

February 22, 2024

Javier was great with customer service and keeping me in the loop on the service done to my 2022 ford transit ! Awesome service as always. Thanks Javier! You da man! More

by Jeremypagan9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Feb 24, 2024 -

Shamaley Ford responded

That's fantastic to hear! Javier provided excellent customer service and kept you well informed about the service done on your 2022 Ford Transit. It's always great to have a reliable and communicative service advisor. Safe travels!

February 19, 2024

I arrived at 7 am for my appointment and was taken care of fast and friendly More

by Pascual
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwardo
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Feb 24, 2024 -

Shamaley Ford responded

We are thrilled to hear that you had a fast and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 19, 2024

I was literally in and out in under an hour! Amazing service as always and definitely coming back! More

by Ebernal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Antonio P
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Feb 24, 2024 -

Shamaley Ford responded

We're thrilled to hear that you had an amazing service experience and that you were in and out in under an hour. Providing efficient service is important to us, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again in the future!

February 18, 2024

Service and parts department always helping in a professional manner and attention to customer is very good More

by rigoletoch6
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel -Parts- Jose Carrillo -Service-
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Feb 23, 2024 -

Shamaley Ford responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

Great service from the Service advisor(Jerry Myles), Technician, Service Manager and the whole Shamaley team. My family has been dealing with Shamaley Ford for about 5 years or more and we’ve been beyo More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Myles
Report | Print
Feb 23, 2024 -

Shamaley Ford responded

Bryan, your kind words are much appreciated and we are very grateful for your patronage. We value your business and look forward to the pleasure of serving you again in the future!

February 16, 2024

Excellent service fast attention to detail kept me in touch with what was going on with the station and vehicle More

by Mr R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carrillo
Report | Print
Feb 17, 2024 -

Shamaley Ford responded

We're thrilled to hear that you received excellent service with fast attention to detail. Keeping you informed about the status of the station and your vehicle is important to us. Thank you for choosing us, and we look forward to providing you with excellent service in the future!

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