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Shamaley Ford - Service Center

El Paso, TX

4.8
749 Reviews

749 Reviews of Shamaley Ford - Service Center

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August 18, 2023

Marco was helpful from start to finish. Kept me informed all along the process in fixing my car More

by ricardoprangner2271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
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Sep 01, 2023 -

Shamaley Ford responded

Thank you for your kind words for Marco! We are excited to hear that he was able to provide you with an enjoyable experience!

August 18, 2023

Good service, tech was helpful. . I would see him again. Car wash was a nice touch for service. More

by Victor Araiza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
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Aug 26, 2023 -

Shamaley Ford responded

We appreciate your Five Stars! We are delighted to know you had a great experience with us! We look forward to your business again!

August 17, 2023

I wouldn’t take my car anywhere else, love the service, Marco was really great customer service. Keep up the great work. More

by Ana vela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Sep 03, 2023 -

Shamaley Ford responded

We are thrilled that Shamaley Ford provides you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 17, 2023

Went for service their service advisor Jose Carrillo, made suggestions and followed up being mindful of my time. I felt that he was treating me as an individual rather than just another customer as I was More

by tjc3615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Carrillo
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Sep 16, 2023 -

Shamaley Ford responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Jose provided a great experience for you! It would be our pleasure to have the opportunity to assist you again.

August 15, 2023

Excellent service and very friendly, would come again. GOOD SERVICE. HELPFUL FOR MANY SERVICES. THANK YOU More

by emmasmoreno
Recommend Dealer
Yes
Employees Worked With
Audrey
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August 13, 2023

Es una agencia q da un trato exelente a sus clientes,tienen un gran servicio y precios muy competentes More

by Humberto Duron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Nadine and Jessica Dominguez
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Aug 30, 2023 -

Shamaley Ford responded

¡Gracias por las amables palabras! ¡Nos entusiasma saber que pudimos brindarle una excelente experiencia

August 13, 2023

They did good on the oil change. Should wash and vacum the vechile next time. More

by bryce3380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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Aug 16, 2023 -

Shamaley Ford responded

We highly value your business and strive to provide you with exceptional services that leave you completely satisfied. Your feedback is important to us as we continue to work towards improving our services. We appreciate your review and look forward to assisting you again in the future. Thank you for choosing Shamaley Ford!

August 13, 2023

Eduardo has excellent customer service. Very well communicated my vehicle’s service to me while in the shop. 💯% More

by saullira349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Report | Print
Aug 16, 2023 -

Shamaley Ford responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Eduardo provided an excellent service experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

August 12, 2023

Always such a welcoming experience even when it’s just something simple. Thank you again Samantha, and Lorenzo for being so polite and prompt! More

by marcusmartinez6594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha, Lorenzo, Tom
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Sep 06, 2023 -

Shamaley Ford responded

Thank you for your kind words for our staff, we appreciate it!

August 12, 2023

Great service, Chuck was my service rep. And he kept posted on the repair to my truck. I live very close to casa ford but will never, buy, trade, or service my truck there. They are the most More

by rgutierrez1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuy
Report | Print
Sep 21, 2023 -

Shamaley Ford responded

Thank you for choosing Shamaley Ford! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Chuck and his dedication to providing you with an excellent service experience. We look forward to your next visit!

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