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Shamaley Ford - Service Center

El Paso, TX

4.8
755 Reviews

755 Reviews of Shamaley Ford - Service Center

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June 16, 2023

Mr. Jose Carrillo professionalism and costumer service is 5 star, my only disappointment are the mechanics, they don't pay attention to the details. One time they left my driver's door with grease stain, the More

by miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Jose Carrillo
Jun 19, 2023 -

Shamaley Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 15, 2023

Since you get to the parking it’s a good atmosphere with welcoming personnel! It was a great. More

by Hector Correa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Gahan
Jun 16, 2023 -

Shamaley Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2023

Excellent service from all and very professional environment. Quick and courteous. Would definitely recommend them! More

by fmr_bucsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis and Tom Doran
Jun 19, 2023 -

Shamaley Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 13, 2023

Experiencrd and polite the Agent. Very golf explanación of the servicié performed p.m. my vehicular. The cost a little higueral than expectorad bur I think it odio woryhed. More

by Julio J. Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales
Jun 16, 2023 -

Shamaley Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 11, 2023

Excellent service. I’ve purchased both my vehicles at this dealership and visit them for service often More

by Mauricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Dominguez
Jun 16, 2023 -

Shamaley Ford responded

Thank you, Mauricio! We are thrilled that our team continually provides you with the best experience! We thank you for your continued business!

June 11, 2023

Great customer service. Excellent staff, easy to get along with and very understandable. Dedicated to their job and help you look for the best option. More

by dguerrang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF Gahan
Jun 16, 2023 -

Shamaley Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 10, 2023

Excellent service - even though it was a older model Ford, the service personnel was very helpful and the time it took for the work to be done was real acceptable - thanks More

by laloford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Ruelas
Jun 16, 2023 -

Shamaley Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Shamaley Ford.

June 10, 2023

Very good service super helpful and super friendly. . thank you for everything I will be back for sure More

by jerry.federico7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Jun 16, 2023 -

Shamaley Ford responded

Jerry, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2023

Jose was my service advisor, very helpful and knowledgeable person. The service here is top notch More

by Hazinsayed3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 16, 2023 -

Shamaley Ford responded

Thank you for your kind words for Jose, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

June 09, 2023

Set up appointment online for 8:30 was greeted and Andres crated great customer service More

by juancama1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique and Andres
Jun 15, 2023 -

Shamaley Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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