Shamaley Ford - Service Center

very fast service and person was very professional Person was very professional , knowledgeable and service was fast. Place is very organized clean and service personnel are there to greet you and help Person was very professional , knowledgeable and service was fast. Place is very organized clean and service personnel are there to greet you and help you. Thankyou. More

Great Service Service Advisor Johnny did a great job explaining my vehicle needs & options. He was professional, knowledgeable and not overbearing. He had a great Service Advisor Johnny did a great job explaining my vehicle needs & options. He was professional, knowledgeable and not overbearing. He had a great attitude which made for a very pleasant experience at Shamaley Ford. Excellent service & Thank you! More

Great customer service I called to make an appointment for a recall on my car. Jerry Esmele (Service Department) scheduled my car for service and everything was done quickly I called to make an appointment for a recall on my car. Jerry Esmele (Service Department) scheduled my car for service and everything was done quickly. More

Great Customer Service @ Shamaley Ford Thanks for the fast and great service done to my F150, the advisor was very courteous and friendly I definitely recommend Shamaley Ford Service, for a Thanks for the fast and great service done to my F150, the advisor was very courteous and friendly I definitely recommend Shamaley Ford Service, for any automobile repair or schedule maintenance More

Excellent service The dealership was helpful in getting the car in and out. The attendant was friendly and knowledgeable in regards to the service required. The price w The dealership was helpful in getting the car in and out. The attendant was friendly and knowledgeable in regards to the service required. The price was emreasonable. More

If you need service at Shamley Ford, go to Alissa Alderman When my 2003 Ford Excursion broke down, I was in a pretty tight spot, being in a different city at a foreign dealership. I have to say the service man When my 2003 Ford Excursion broke down, I was in a pretty tight spot, being in a different city at a foreign dealership. I have to say the service manager was condescending and other reps were not helpful at all. However, I was fortunate to get Alissa. She went above and beyond to get my vehicle looked at and fully repaired, all while ensuring the warranty company held up their end. She kept me informed of everything that occurred during the process from start to finish. She is the only reason this review is 4 stars. More

Great Customer Service My family and I are Ford car owners. A friend suggested I try Shamaley Ford. My experience with them was so great that I purchased two out of my five My family and I are Ford car owners. A friend suggested I try Shamaley Ford. My experience with them was so great that I purchased two out of my five Ford cars with them. I will continue to use them!! Their service department is friendly and also informs you of the time frame and cost prior to servicing your car. As you know not a lot of dealerships you give you that type of service. I highly recommend using Shamaley Ford! More

Over the top customers service. I came in today due to I needed a oil change, it's my first time using the dealership service for such task, however you provided great services, I I came in today due to I needed a oil change, it's my first time using the dealership service for such task, however you provided great services, I didn't schedule any appointment but the time it took for servising my 2013 Fuision was great. More

Good job Jerry Jerry was very informative and kept me on the loop about all the services I had done. Would definitely recommend jerry and the staff was very nice as Jerry was very informative and kept me on the loop about all the services I had done. Would definitely recommend jerry and the staff was very nice as well too More

Service The service and customer service is great Manny Hernandez is pleasant employee. The lady at the register was very helpful and courteous made the trans The service and customer service is great Manny Hernandez is pleasant employee. The lady at the register was very helpful and courteous made the transaction quick and easy More