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Shamaley Ford - Service Center

El Paso, TX

4.8
747 Reviews

747 Reviews of Shamaley Ford - Service Center

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September 09, 2017

Over the top customers service. I came in today due to I needed a oil change, it's my first time using the dealership service for such task, however you provided great services, I More

by JesusBoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Manuel maintainsnance supervisor, he connect me wit Alissa who's poses quality service.
September 06, 2017

Good job Jerry Jerry was very informative and kept me on the loop about all the services I had done. Would definitely recommend jerry and the staff was very nice as More

by Aaron313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
August 28, 2017

Service The service and customer service is great Manny Hernandez is pleasant employee. The lady at the register was very helpful and courteous made the trans More

by Guera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny hernandez
August 28, 2017

Transmission Problems Mr Jeromy Booker made my week journey with my car a very comfortable experience. Keept me updated by text on the progress of fixing my car. It too More

by Alphaandomega18@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeromy Booker
August 28, 2017

Great Johnny was excellent. The fact they have texting as an option as a form of communication saves the hassel of playing phone tag. I am definitely going More

by Onebadcliche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
August 24, 2017

Oil changev I would not recommend the dealership because of the sale mans they are the worst and the people from finance but my visit was to do oil change and the More

by Servando01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesee
August 22, 2017

Jermey Service Agent Jermey is a fantastic service agent for Casa Ford. Jermey showed compassion and understanding for the issues I was presenting with my vehicle. Outstan More

by Cruz Payan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermey
August 19, 2017

Great service Went for an oil change. Service advisor Manny Saenz was friendly and professional. Was an in and out in less than 1 hour. Popcorn was delicious. More

by Eduardo Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Saenz
August 16, 2017

Great customer service. Service advisors were very helpful and friendly. Great experience. Have been a Shamaley customer for thw past 5 years. Have had. O issues and turn aro More

by Diazsaljr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
August 15, 2017

Great customer service Service is fast, employees are very polite and try to help you in every way they can. Shamaley Ford is definitely the place to go. More

by Rosita5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
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