
Sheehy Ford of Richmond
Richmond, VA
Filter Reviews by Keyword
By Type
Showing 1,563 reviews
This was by FAR the best automotive purchase I have had in my entire life. I am a ford man. My Father bought all Fords, my Grandfather bought all Fords. my Father-in-law has bought all Fords. Rex Dix is in my entire life. I am a ford man. My Father bought all Fords, my Grandfather bought all Fords. my Father-in-law has bought all Fords. Rex Dix is a no hassle, up-front, honest Associate. I have found a new go to Salesman. When I went online to Sheehy Ashland and attempted to work with the Internet Sales Associate John McGrane. I was given the run-around. McGrane couldn't even remember the automobile I was interested in purchasing. Needless to say this did not bode well for Mr. McGrane. Not only did Rex show the one I wanted but stood in 9 degree weather and 2 inches of snow and went over every Explorer feature. Rex continued his diligence with an Edge I was interested in and finally the Escape that my wife will purchase within the next year. To me that screams that Rex Dix cares about Ford quality and Ford customers. I will not look or go to another associate for the remainder of my purchasing life. John Flemmons Very Satisified Ford Customer 11108 Chappell Ridge Ct Glen Allen, VA 20359 More
Sean was an excellent sale associate who had deep knowledge of Fords and other brands. He spent an exceptional amount of time with me over two days while I test drove cars and made a decision. He was knowledge of Fords and other brands. He spent an exceptional amount of time with me over two days while I test drove cars and made a decision. He was never pushy and explained any questions I had. He made my car purchase a stress-free, pleasant experience! More
Outstanding job and great customer service put forth by all parties. They helped me get exactly what I needed and at the price that I was able to afford. Awesome job. all parties. They helped me get exactly what I needed and at the price that I was able to afford. Awesome job. More
This was the best car buying experience of my life. I just moved here and I didn't have a lot of time to worry about finding a car, and he was able to get me approved quickly for financing. He was frien just moved here and I didn't have a lot of time to worry about finding a car, and he was able to get me approved quickly for financing. He was friendly, courteous and answered all of my questions. My experience was truly hassle free and the price was unbelievable! I highly recommend Matt Miller! More
We have been dealing with Sheehey Ford for over 10 years. Rex and Michelle continued the great service we have come to know and trust by making this buying experience a pleasant one. Rex and Michelle continued the great service we have come to know and trust by making this buying experience a pleasant one. More
I actually went to several different dealerships and had the opportunity to speak with mulitple sales people about "thier" vehicles. One of the main reasons for returning to Sheehy was Sean. He was very pol the opportunity to speak with mulitple sales people about "thier" vehicles. One of the main reasons for returning to Sheehy was Sean. He was very polite, easy to speak to, and he was very interested in helping me get the vehicle i wanted at a price I could afford. He is also not "pushy" as most sales people are. He had a lot of patience and was very knowledgable about the vehicles, as well as all the different options with discounts and financing. I went to the dealership looking at the Ford Focus but Sean helped me understand that I could get a nicer vehicle that was still in my price range. He wasn't just interested in making the sale. He was interested in making the sale that would work for me. I would definitely recommend this dealership to anyone and I would also direct them to Sean. I would have to say in the 20+ years I've been driving he is the best sales person I've dealt with. Thank you!!!!!!! More
I recently purchased a vehicle from Sheehy Ford Richmond. I had the pleasure of working with Sean Jones. He was an incredible partner throughout my entire decision-making process. He did not pressure me a I had the pleasure of working with Sean Jones. He was an incredible partner throughout my entire decision-making process. He did not pressure me and listened to my questions and concerns. He kept on top of my entire experience and guided me without rushing me or pushing me in a direction in which I was not comfortable. I had a not so pleasant experience with a finance manager and walked away; sad to give up on the deal and such an exceptional sales associate, but frustrated with the finance manager's tactics. In the end, I returned to purchase the vehicle solely due to the exceptional service I had received from Sean. I am thankful he was able to turn a not so pleasant experience into one with a happy ending. More
Great experience! Peter was very helpful during the entire experience. The dealership made the car buying experience as easy as possible for us and tried very hard to get us out in a timely fashion. entire experience. The dealership made the car buying experience as easy as possible for us and tried very hard to get us out in a timely fashion. More
Everyone that I worked with went above and beyond my expectations. Marcus helped me through the entire process from the time I stepped out of my old car till the time I was driving away in my new mustan expectations. Marcus helped me through the entire process from the time I stepped out of my old car till the time I was driving away in my new mustang. He even worked through the holidays and on over time to get my car delivered and to me with record timing. Mike gave me the best rates and explained every detail to my financing. The experience was amazing and they all did a great job. I LOVE MY NEW FORD! More
Sean did a superb job in sharing his knowledge of the product. He was very intuitive and, never pressing to hard, was able to anticipate any objections that were offered as well as anticipate my needs. I product. He was very intuitive and, never pressing to hard, was able to anticipate any objections that were offered as well as anticipate my needs. I must say that of all of the automobile salesmen I have worked with over the years, he was the easiest to work with and had quite a command of the vehicles I was interested. I would recommend him highly. Buying a car is not an easy thing to do and can be exasperating. Sean made the process pleasurable. Thanks, Sean!! More