Sheehy Ford of Richmond
Richmond, VA
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Went into Sheey at 630Pm and really did not expect to get the level of service that I did. Mike was great and I kept apologizing for keeping him so late but he took all the time I needed and answered all my the level of service that I did. Mike was great and I kept apologizing for keeping him so late but he took all the time I needed and answered all my concerns and took me for a test drive as well. To make a long story short by the time I left I had bought my new Escape and could not be any happier with Mike's service! More
If any of my friends are in the market for a new or used car, I am suggesting (strongly) that you avoid Sheehy Ford. I had a truly horrible experience trying to buy a car from them. I bought a car on Saturd car, I am suggesting (strongly) that you avoid Sheehy Ford. I had a truly horrible experience trying to buy a car from them. I bought a car on Saturday. I paid my down payment. I signed the contract and I was supposed to pick up my car on Monday. Monday they called and said my car was sold to someone else (car was at another of their dealers...hips). To make things "right" they wanted to sell me another car for an extra $100.00 a month or a car that was 4 years older than the one I bought. They won't even admit they made a mistake. To make matters worse, they deposited my check for the down payment...before I even got the car and have yet to refund it. NO CAR and NO CHECK= very dissatisfied customer! Finally, cut a check on Tuesday for my deposit. Other than an initial, Hello, not one word was spoken to me when I came to pick up the check. I am amazed at the lack of respect and customer service that I received. My last 2 vehicles were Fords but, you can be sure I will NEVER bring business to this dealership or refer anyone there. More
Andrea,Dean, and Aaron were extremely friendly and helpful! I came in with three kids, she had balloons made for all three kids that were with me (witch were ages 1,3,4) and also refreshed them with c helpful! I came in with three kids, she had balloons made for all three kids that were with me (witch were ages 1,3,4) and also refreshed them with cold bottled water! Andrea had answers to all my questions! Lets just say, I bought the first car she showed me! She knew and understood exactly what I wanted and what I was looking for! Dean Is THE MAN! He made it happen! He showed how important our thoughts were, very friendly and detailed! More
We moved to the Midlothian area from Northern Virginia. We purchased two vehicles in June and August. The experience has been ,like night and day. There was no pressure to do anything. The salesman, Ste We purchased two vehicles in June and August. The experience has been ,like night and day. There was no pressure to do anything. The salesman, Steve Draga, listened to what my wife wanted in her new car and brought her one to test drive that she really liked right from the start. She loves her new Edge. Phil got us through the paper work quickly and efficiently. Seaneen McHugh helped us arrange for a trailer hitch and the Enviro Guard. We will definitely recommend this dealer to our friends and family. More
This is the second vehicle I purchased from Sheehy Midlothian. The way I was treated with the first purchase was the reason I purchased a second. All the people we worked with were great, especially S Midlothian. The way I was treated with the first purchase was the reason I purchased a second. All the people we worked with were great, especially Steve Draga our sales rep. More
Probably the easiest/smoothest car buying experience I have ever had. Andrea and Michelle were great in every step of the process. I would definitely recommend their help! This is the 2nd purchase I have have ever had. Andrea and Michelle were great in every step of the process. I would definitely recommend their help! This is the 2nd purchase I have through Sheehy Ford and will go back again. More
Overall good experience. Andrea listened to what we wanted and was friendly. Couldn't quite get the price we wanted, but overall good experience. Seems to be a good solid car. Need to stop charging a p wanted and was friendly. Couldn't quite get the price we wanted, but overall good experience. Seems to be a good solid car. Need to stop charging a processing fee. We didn't need financing so there's not much to process. Doesn't cost $600 to drive to the DMV. More
Great customer service! Rex Dix was fantistic to work with over the phone and in person. He made sure I received the deal I wanted and walked me thru the whole process. We had a great time working togeth with over the phone and in person. He made sure I received the deal I wanted and walked me thru the whole process. We had a great time working together. More
My initial experience over the phone with Chris was great, very down to earth and friendly. I had already known the car I wanted to purchase (2013 Ford Fusion SE w/1.6 Ecoboost Engine) and after doing great, very down to earth and friendly. I had already known the car I wanted to purchase (2013 Ford Fusion SE w/1.6 Ecoboost Engine) and after doing much research, Chris/Sheehy was able to get me the most competitive price in Central Virginia. When I arrived at the dealership, he had the car I wanted to test drive ready to go and let my husband and I perform a test drive by ourselves to get a honest feel of the car. He was extremely helpful throughout the entire experience and he was not pushy or tried to force us into something we didnt want. During our wait at the dealership, everyone was extremely friendly and helpful and our time spent with the finance department was great, which is rare. Overall, I am extremely happy with our car, the customer service and our entire experience. We will definitely buy our next car here. More
My wife and I had an outstanding car buying experience with William Goin at Sheehy Ford on Midlothian. We felt comfortable, relaxed, with no stress from the very start with William. William's knowledge with William Goin at Sheehy Ford on Midlothian. We felt comfortable, relaxed, with no stress from the very start with William. William's knowledge of the new car technology was very impressive; as we had not purchased a new vehicle in the past 15 years. We feel that William Goin is an honest and trustworthy salesman. Everyone we came in contact with at Sheehy Ford on Midlothian was very friendly and offered any assistance. We are 100% satisfied with the purchase price of our new 2013 Ford Taurus and the stress free car buying experience at Sheehy Ford on Midlothian. We will definitely recommend William Goin and Sheehy Ford on Midlothian to our family and friends. Danny & Wanda More







