Sheehy Ford of Richmond

Wonderful I had a great experience at Sheehy Ford. Although I have not yet purchased a vehicle, my time spent working with William Going will definitely have m I had a great experience at Sheehy Ford. Although I have not yet purchased a vehicle, my time spent working with William Going will definitely have me coming back in to purchase one. I will also recommend Sheehy and William to my friends. More

Dealer John Spencer We just bought a new Ford Focus and John Spencer helped us with our purchase. He was quick to greet us on our arrival and took great care of us throug We just bought a new Ford Focus and John Spencer helped us with our purchase. He was quick to greet us on our arrival and took great care of us throughout the entire process More

"He Listened" He listened to what I wanted in a Vehicle. He was not pushy. William, was knowledgeable and was easy to work with. He was able to get the car I wante He listened to what I wanted in a Vehicle. He was not pushy. William, was knowledgeable and was easy to work with. He was able to get the car I wanted in my budget. I would definitely say if you are looking for Buy a car go see William. More

Great sales experience. My husband and I visited Sheehy Ford to take a look at one of the Escapes that we researched online. We met with William and he showed us the Escape My husband and I visited Sheehy Ford to take a look at one of the Escapes that we researched online. We met with William and he showed us the Escape we wanted and we ended up buying it. The entire great experience that we were shown from Sheehy in the past was matched once again with William as our salesman. I look forward to sending my friends to him should they be looking for a car. William, thank you very much. I look forward to talking with you in the future. More

My Experience My experience with salesman William Goin at Sheehy Ford was very pleasant. I was shocked by his sheer knowledge of motor vehicles and surprised by his My experience with salesman William Goin at Sheehy Ford was very pleasant. I was shocked by his sheer knowledge of motor vehicles and surprised by his approach. I've been in sales for over 15 years and William was one of the few car salesmen I've encounter that didn't annoy me by standing over my shoulder every step of the way. He's definitely a keeper - Alexander A. More

My new car is still at the dealership 2 weeks after purchase I came into the dealership two weeks ago and purchased a brand new 2017 Ford Focus. There was no pressure and everything was done very fast. It only t I came into the dealership two weeks ago and purchased a brand new 2017 Ford Focus. There was no pressure and everything was done very fast. It only took an hour and a half. Two weeks later my car is still at the dealership. I live in New Kent County and I have no way of getting a ride to the dealership. I've spoke to the salesman several times over the phone and he said we would work something out and they would deliver it to me. The salesman who sold me the car said that he would call me on three separate days (the following Saturday, Sunday, and Wednesday) since the day that I purchased the car, and he has not returned my call on any of those days. It looks like I'm going to have to be stuck with paying for a taxi cab ride or an Uber ride. This is going to cost me better than $50 including tolls and tip. When I purchase this car I paid cash up front for the car. There was no financing. Needless to say I feel that at least two-thirds of the processing was non-existent being that there was no bargaining and dealing with the creditors and Banks. The whole process of me buying this car from test drive to walking out having purchased a vehicle, took only about an hour and 20 minutes. If I remember correctly, my processing fee was about $699. I'm wondering how much of that processing fee was profit to them being that they did not have to do very much work. With that being said I don't understand why they can't take a little out of that profit and have the car delivered to my house here in New Kent where I live at. If I remember correctly the window sticker was $17,800. I paid only $12,556 for the car and that includes everything.. taxes, title, tags, processing fee, Etc. That being said, I feel like I got a good deal however the car is still at the dealership two weeks later and I'm very dissatisfied for that reason alone. I shouldn't have to pay for an Uber ride in a vehicle that I don't even know whether or not is safe or whether or not I can even trust the driver. Scary thought and I'm not looking forward to how I will eventually get there to pick up my car. More

Customer service Excellent customer service from car salesman Woody. He is very knowledgeable of his product He was not pushy. All our questions answered so w/ Fimanc Excellent customer service from car salesman Woody. He is very knowledgeable of his product He was not pushy. All our questions answered so w/ Fimance More

easy to work with The sales men are all nice, not pushy, and just great people to work with. My husband and I have debated getting a new car for a bit, and working with The sales men are all nice, not pushy, and just great people to work with. My husband and I have debated getting a new car for a bit, and working with William helped settle our debated of updating our taurus. Im glad he is our salesman. I am sure we will come back to him again in the future. More

Best car-buying experience we've ever had!! We were referred by a friend to this dealership- Nathan Bonds, in particular, after having run from dealership to dealership in our local area. We we We were referred by a friend to this dealership- Nathan Bonds, in particular, after having run from dealership to dealership in our local area. We were frustrated with the process, and Sheehy in Midlothian is a bit of a hike for us, but they made the drive worth it! Their price easily beat every other dealer, and their people are knowledgeable, thorough, and thoughtful. They went out of their way to ensure that this was a great experience- keeping us updated of the progress of our car (we Special-ordered one), and what to expect when it was delivered. They offered additional services and products without taking up valuable time and without being pushy. It was a refreshing change! We can't say enough good things about Nathan, Juan, Niki, Megan, and the gentleman who helped us learn how to use the technology in our car (bless him...we are tech-challenged!). I wish I remembered his name. At any rate, in the future- we won't go anywhere else! More