
Sheehy Ford of Richmond
Richmond, VA
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2017 F-150 Lariat Purchase - Bronze Two-Tone David Elsey did an outstanding job from my initial call to final purchase. Great experience!! Stayed late to finalize all the details. Finance did David Elsey did an outstanding job from my initial call to final purchase. Great experience!! Stayed late to finalize all the details. Finance did the same. Once I arrived, we looked at options available and worked through the details. David worked the entire process to make sure all was going smoothly. He was able to get me in truck I had been looking for. Excellent service and support throughout!! More
Bait and Switch I recently (6/30) purchased a new 2017 Ford F150 XLT from Sheehy of Warrenton. I live in Central Virginia and would have purchased the truck from She I recently (6/30) purchased a new 2017 Ford F150 XLT from Sheehy of Warrenton. I live in Central Virginia and would have purchased the truck from Sheehy of Richmond except I couldn’t come to terms with Calvin McHenry. Sheehy of Warrenton sold me the truck for the exact advertised internet price (which was offered on both Sheehy of Warrenton and Richmond's website). When I contacted Calvin to attempt to purchase that exact vehicle locally he quoted me an out the door price $1,500 more than Warrenton (keep in mind they are both Sheehy dealers and offer to transfer the vehicle). When I asked Calvin why he couldn’t do the same deal he said: “At this point, I strongly recommend you attempt to get printed numbers from that location and then you will see what I have stated.” Calvin was saying they quoted me the price in error and included rebates for which I didn’t qualify. In a different email Calvin said’ “You will see what I'm talking about as you attempt to get the same printout I sent you without any hassle from them.” And in another email he said, “ If, and I say that with a strong if… If they honor that price when you arrive, run with that deal because that pricing is crazy and ours is already crazy too! “ he went on to say, “I’m telling you that they aren’t going to honor that price because it has extra rebates included that you will not qualify for.“ I assumed Sheehy Warrenton and Richmond were under the same umbrella since their website has trucks from both locations and mentions for $300 a truck can be transferred from one location to another. In my case I don’t see how one Sheehy location can offer a truck for sale $1,500 less than another. Not only was Calvin unwilling to make the deal, he actively tried to sabotage the deal I had made with Sheehy's Warrenton location. At no point did the Warrenton location try to change the price or offer my anything other that what was agreed upon, all of which Calvin said they would not do. After this experience I am a BIG fan of Sheehy of Warrenton and their salesman Mathias. I wish I could say the same for Sheehy's Richmond location. Calvin was snarky in his communication and spoke of the Warrenton location in a very unflattering light. While I appreciate Calvin being upfront with me about not being able to match Warrenton’s price on literally the identical vehicle it was still an unpleasant experience. I will discourage everyone I know from buying a car or truck from Sheehy of Richmond based on my recent experience. More
Quick,friendly,service William was extremely open to helping me find the best automobile that works for me the time that he spent with me was always friendly an helpful William was extremely open to helping me find the best automobile that works for me the time that he spent with me was always friendly an helpful More
2017 Ford Escape purchase David Elsey and staff at Sheehy Ford are top notch. This was the easiest and most pleasant car purchase that I've ever made. I reviewed the vehicle on David Elsey and staff at Sheehy Ford are top notch. This was the easiest and most pleasant car purchase that I've ever made. I reviewed the vehicle online and Easy Price. David contacted me by phone and sent me an out the door price. The deal was made. They are honest and friendly. I could not get a deal as good from a dealer nearby my home. It's worth the drive to buy a vehicle from Sheehy. When it's time for another new vehicle, I'll be making another trip to Sheehy Ford. Love the new Ford !!!!! More
Amazing service! David went above and beyond to help me find what I needed. We searched and I found something that I absolutely loved. He worked with me to get a payme David went above and beyond to help me find what I needed. We searched and I found something that I absolutely loved. He worked with me to get a payment that I could afford. So incredibly satisfied with his help! More
Excellent experience! Best experience at a dealership. Helpful, knowledgeable, friendly experience. All of our questions and wants in a vehicle were meet. Everything was ex Best experience at a dealership. Helpful, knowledgeable, friendly experience. All of our questions and wants in a vehicle were meet. Everything was explained so we understood. Will definitely return and highly recommend William Goin! More
Overall great experience Dealership worked as a well, coordinated team. Found the vehicle that for my needs and offered a fair and reasonable trade in value for my vehicle. Fi Dealership worked as a well, coordinated team. Found the vehicle that for my needs and offered a fair and reasonable trade in value for my vehicle. Financing went smoothly, and the matched my budget and factored in important warranties and protective services at a reasonable price. More
Excellent buying experience We bought our new focus here. It was a wonderful experience working with Andre Felder. We were greeted when we get out of our car. Andre is patient, We bought our new focus here. It was a wonderful experience working with Andre Felder. We were greeted when we get out of our car. Andre is patient, thoughtful and really listens to his customers of what they need. We weren’t looking for a focus at first, but Andre recommended this car to us because I mentioned I would like to have a backup camera in the car. Car buying is stressful, but Andre make it a pleasant. He really made the efforts to make the whole buying experience comfortable. We didn’t feel push at all. He also set up a paint touchup appointment for our new car to make it looks even better. It’s really appreciated! And yes, I would like to recommend him as your salesperson for your new car! More
Great! My experience was great from start to finish. I will recommend this dealership and William Goin to my friends and family. Everyone was very helpful My experience was great from start to finish. I will recommend this dealership and William Goin to my friends and family. Everyone was very helpful and friendly. More
Dave Willoughby is great Dave made my vehicle shopping experience excellent easy and Hassel free. I would highly recommend anyone to buy a vehicle from him. Thank you for your Dave made my vehicle shopping experience excellent easy and Hassel free. I would highly recommend anyone to buy a vehicle from him. Thank you for your excellent service I will use you in the future again! More