Sheehy Ford of Richmond

Buying made easy! W.Goin my salesman was very helpful in the purchasing of our Ford Focus. When thinking of used car William helped with the weighing used against new. W.Goin my salesman was very helpful in the purchasing of our Ford Focus. When thinking of used car William helped with the weighing used against new. After all purchased new. He is very knowledgeable and good at his job. He now has 2 new customers for future automobile purchases. Best and easiest time ever purchasing. Thank you to William and the Finance Dept for helping me and my sister. R.Fitzgerald More

Enjoyable and Satisfying Experience! Purchase my new SUV from Mike Carson. He was very helfpful in finding the vehicle that I ultimately purchased, a 2017 Ford Explorer Platinum. Mike tre Purchase my new SUV from Mike Carson. He was very helfpful in finding the vehicle that I ultimately purchased, a 2017 Ford Explorer Platinum. Mike treats his customers professionally and is very knowledgeable on Ford and Lincoln products. He was very thorough in explaining all the features of my new vehicle while making sure the vehicle was properly cleaned and ready for delivery. I will buy my next Ford from Mike Carson. More

4th car purchased from Mike Carson, great customer service k Mike Carson has great product knowledge which to us is key. After buying 4 cars from him, we believe that says it all. Professional, efficient, knowle Mike Carson has great product knowledge which to us is key. After buying 4 cars from him, we believe that says it all. Professional, efficient, knowledgeable, will continue to purchase cars from him in the future. We recommend him highly. More

2 Time in 2 Months - Great Experience My wife Totaled her 2015 Expedition due to no fault of her own. Micah found her exact Expedition just a 2017, gave her space. Several of the employe My wife Totaled her 2015 Expedition due to no fault of her own. Micah found her exact Expedition just a 2017, gave her space. Several of the employees walked up to her, said glad she was OK, and were great to deal with. Whole experience was great from top to bottom. Micah was great through the whole process! More

Professionalism unmatched Rex was the best sales associate I've ever worked with. I had good experiences before, but never with someone with such a thorough knowledge of the v Rex was the best sales associate I've ever worked with. I had good experiences before, but never with someone with such a thorough knowledge of the vehicle they were sailing. More

Service Says I Will Get Back To You Only Not Does He Lie Service manager does nothing to try to rectify problem that was created by dealership . I for one will never buy another car from this dealership an Service manager does nothing to try to rectify problem that was created by dealership . I for one will never buy another car from this dealership and would advise anyone that is thinking about doing so to run as far and as fast as you can !I would never buy any product from this dealership again ! Poor management in service ! George Powell More

Truck Buying Made Easy I sent an email to schedule a test drive and received a response from Rex in less than an hour. Rex was very professional and answered all of my quest I sent an email to schedule a test drive and received a response from Rex in less than an hour. Rex was very professional and answered all of my questions. He took the time to have a small crack in the windshield fixed prior to me leaving with the vehicle. If you are looking for a used or new vehicle I would recommend contacting Rex at Sheehy Ford in Richmond. More

Rex Dix Buying Experience I made an online inquiry about a Ford Explorer Platinum and within minutes was contacted by Rex Dix. My wife and I went over that afternoon. Rex exp I made an online inquiry about a Ford Explorer Platinum and within minutes was contacted by Rex Dix. My wife and I went over that afternoon. Rex explained and demonstrated all the features of the vehicle in great detail. He was personable, professional, straightforward and very knowledgeable. He was, by far, the most informed salesperson I have dealt with in 50 years of car buying. He made sure the vehicle was ready the next day and even personally installed the cross bars on the roof rails. I would not hesitate to recommend him to anyone seeking to buy a vehicle. More

Rex was a pleasure to deal with. Very knowledgeable/helpful. Rex and the entire experience was very good. Friendly and helpful staff. I would recommend to anyone. Good selection of vehicles. No high pressure sal Rex and the entire experience was very good. Friendly and helpful staff. I would recommend to anyone. Good selection of vehicles. No high pressure sales. More

Poor salesmanship My son was looking at trading his vehicle in and purchasing a 2015 Ford Mustang on Friday the 16th Dec. I had provided him the numbers to negotiate wi My son was looking at trading his vehicle in and purchasing a 2015 Ford Mustang on Friday the 16th Dec. I had provided him the numbers to negotiate with but he was told that it was not going to work by the sales rep. He spoke to me about the deal when he got home and I instructed him to call the dealership to let the rep know not to bring the vehicle in from Ashland as he did not want to waste their time or his time if the numbers were not going to work. While we were shopping at Whitten Brothers across the street he received a number of texts about coming back to make the purchase. He responded with the same offer and was then told via text to look at another more affordable vehicle that would better fit his budget. The rep does not know him, don't tell us what we can or cannot afford. Negotiating a good and fair price for the vehicle has nothing to do with affordability. I then asked him to respond to thank the rep for his time and we had just made a purchase at Whitten. You would think that was the end of it. While my son was in the parking lot cleaning out his old car, the rep drove the same mustang in the parking lot of Whitten to taunt my son as I stood watching from inside the showroom. Poor salesman ship Calvin Boston! More