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Sheehy Ford of Richmond

Richmond, VA

4.4
1,563 Reviews

10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,563 reviews

September 28, 2014

Great service on Quick Lane Great service provided by Jessica Wells on Quick Lane at Sheehy Ford. She took care of my Mustang promptly with no appointment while I waited. I wil More

by mustang6113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Robinson
Sep 29, 2014 -

Sheehy Ford of Richmond responded

Thank you for your kind words about Jessica and the rest of our service staff, I will be sure to pass it along to her and the others. We are glad to hear that our service department was able to see to your Mustang promptly and without issue. Thank you for your business and we hope to see you again!!

September 28, 2014

New truck purchase. The experience was very pleasant. Seth was very knowledgeable and helpful. I enjoyed working with the sales staff. All questioned that I had were answ More

by caprongirl52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Parker
Sep 29, 2014 -

Sheehy Ford of Richmond responded

Thank you for your kind words about Seth and the rest of our staff, I will be sure to pass it along to them. We are glad to hear that we at Sheehy Ford Lincoln of Richmond were able to answer all of your questions to your satisfaction. Thank you for your business and we hope to see you soon!!

September 28, 2014

Great experience! Will never buy or work with any other ford dealer other than Richmond Ford Lincoln. Everyone was very helpful, friendly and personable! I got the exac More

by allyamato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Woods, Troy Charles and Sof
September 25, 2014

Hit it of the ball park I knew the vehicle I needed. Chris and Seth worked to help me confirm that the Transit Connect was the one I needed. Russ sewed up the financing and I More

by sirowlwhohops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Anderson Sr., Seth Parker
Sep 26, 2014 -

Sheehy Ford of Richmond responded

Thanks for the great review! We are so happy to hear that Russ and the team were able to provide great service for you. We appreciate your kind words and hope you are enjoying your new vehicle.

September 24, 2014

Great Experience! I brought my truck in for an oil change and was immediately impressed with the service that was given. It was my first time coming to this dealership More

by slr37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Davis
Sep 25, 2014 -

Sheehy Ford of Richmond responded

Thank you so much for taking the time to write a positive review! We strive to make our services easily accessible and quick for our customers, so we are pleased to hear that you did not have a long wait during your service appointment. Thank you also for your compliments of Vince, he is certainly a prime example of the customer service we strive to provide our customers with everyday. Thanks for your business and please don't hesitate to call for any future maintenance needs!

September 23, 2014

Friendly and Helpful Great dealership and service. VIP is such a good deal! They gave me what I needed for my trade-in and handled all the details. More

by rachelsmiles5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Robinson
Sep 24, 2014 -

Sheehy Ford of Richmond responded

Thank you so much for the five stars, Rachel! We are beyond pleased that you had such a great visit to our dealership that you decided to write a positive review. Thank you for your business and the kind review!

September 23, 2014

Customer Experience My Customer Service experience was excellent. Josh Shepherd, Internet Sales Manager, was thorough and professional. I would definitely work specifical More

by Jaiello53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 22, 2014

A Great Experience I recently went to test drive trucks for my teenage son. We worked with Woody Green at your dealership. He was very easy to work with and knew a lot More

by Bchlvr14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody Green
Sep 22, 2014 -

Sheehy Ford of Richmond responded

Hello, Thank you for visiting Sheehy Ford Richmond and taking the time to share this 5-star review! We also appreciate your kind words about Woody. We’re lucky to have him on our team. We strive to provide top-notch service, so we’re thrilled to hear that your experience reflected this goal. Please know that we’re here for you if more automotive needs arise!

September 22, 2014

Efficient and Friendly Service Staff I have had to take my Ford Fusion vehicle for service a few times and this is the only Ford Dealership that I will go to for service. The vehicle rep More

by SMILEEGRL45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Robinson
Sep 23, 2014 -

Sheehy Ford of Richmond responded

We appreciate your loyalty to our dealership and service department! We're so happy to hear that you find Jessica to be knowledgeable, patient and friendly. We're glad that you will return to us in the future.

September 22, 2014

Bought a Great Car! The salesman, Woody, was very personable. He was helpful in getting my car payments to an affordable rate. He was very knowledgeable, and the process More

by AnneCan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody Green
Sep 23, 2014 -

Sheehy Ford of Richmond responded

Thanks for your kind words about Woody. We're glad that you enjoyed working with him and found the process to be fun. We will pass the kind words along to him!

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