Sheehy Honda

Absolutely unacceptable experience. My husband scheduled an appointment for a simple oil change and ended up waiting more than four hours--with our baby. I spoke with EJ Jenkins, who My husband scheduled an appointment for a simple oil change and ended up waiting more than four hours--with our baby. I spoke with EJ Jenkins, who only apologized and informed me that the General Manager, Farid Qaderi, had already left for the day. When I called back to request that they release the vehicle, Farid unexpectedly answered the phone himself. I explained that our appointment was scheduled for 2:30 p.m. and that our son had not eaten since then because they were still waiting. While Farid apologized and checked on my family, he offered no meaningful resolution--no discount, service credit, or any attempt to make up for the excessive delay. My husband and son did not leave until 7:15 p.m. For a routine oil change, this level of service is completely unacceptable. I cannot recommend this dealership and would highly advise others to look elsewhere. More

If you’re looking for a hassle-free car-buying experience, I highly recommend Ayesha Spivey! She was amazing to work with from start to finish. experience, I highly recommend Ayesha Spivey! She was amazing to work with from start to finish. More

Exceptional dealership experience with knowledgeable staff, transparent pricing, and outstanding customer service throughout purchase process. staff, transparent pricing, and outstanding customer service throughout purchase process. More

I am so glad a went back a year later to work with Ayesha. She was amazing. I couldn't be happier with my experience with her at Sheehy Honda. Ayesha. She was amazing. I couldn't be happier with my experience with her at Sheehy Honda. More

Although a past experience with service was not pleasant, my most recent service was enjoyable. I appreciate the manager, Rachael, and Enzo Ventura for their leadership and customer Care. my most recent service was enjoyable. I appreciate the manager, Rachael, and Enzo Ventura for their leadership and customer Care. More

Good service and service manager was very very good with courteous and helpful customer service courteous and helpful customer service More

My Tuesday visit was with Rashawn. My next visit return visit on Saturday was with KathyDel Cid. I feel like both are trustworthy advisors. They let me know what is needed and whether My next visit return visit on Saturday was with KathyDel Cid. I feel like both are trustworthy advisors. They let me know what is needed and whether if it is a safety concern or something that can wait a while. Car repairs are getting outrageous!!! I have had to return when repairs weren’t quite right and both have been very helpful in getting an answer or solutions to the problem. I like the videos which allows for more transparency. It is true we don’t always trust what the auto repairman recommends. Is he trying to upsell you unnecessary repairs? Having a trusted advisor helps. Thanks Kathy and Rashawn at Sheehy Honda/Hybla Valley. As long as you’re there I’ll continue coming back!!! More

Excellent service and attention to detail. My service attendant listened to my needs and provided excellent feedback. My service attendant listened to my needs and provided excellent feedback. More

Enzo and the team at Sheehy are the best service team. I have three cars from them, and they take excellent care of all three. It is the reason I keep coming back to buy cars from them. I have three cars from them, and they take excellent care of all three. It is the reason I keep coming back to buy cars from them. More

Steve Hubbard is an outstanding customer service representative. He always tells us what the diagnosis of a service issue has been, he provides videos from the service technician demonstrating what representative. He always tells us what the diagnosis of a service issue has been, he provides videos from the service technician demonstrating what work has been done, and he provides the customer with logical options for service. She is knowledgeable, customer focused, and very polite. I rate Steve Hubbard at `100%. More