
Sheehy Honda
Alexandria, VA
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Really took care of us! Rafael and Robert really helped us find the right car with the right deal. I love our new Civic. I feel really good about our payment and interest r Rafael and Robert really helped us find the right car with the right deal. I love our new Civic. I feel really good about our payment and interest rate. I couldn't be happier with my experience at Sheehy Honda. More
Customer Service from Rachel Higgins Rachel Higgins took care of me today. My van needed a new brake hose not in stock. Therefore, my van is being held an extra day which is causing some Rachel Higgins took care of me today. My van needed a new brake hose not in stock. Therefore, my van is being held an extra day which is causing some inconveniences. Rachel agreed to provide a discount on my service bill which I appreciate. More
Great Experience at Sheehy! I wanted to trade my old car for a new one and had been shopping around for a while. When I contacted Sheehy Honda in Alexandria, Rafael was very hel I wanted to trade my old car for a new one and had been shopping around for a while. When I contacted Sheehy Honda in Alexandria, Rafael was very helpful, attentive and he gave me no pressured. This is a quality of a salesperson I am looking for. He answered all of my questions patiently and recommended a perfect car to fit my needs rather than trying to pressure me to go for the maximum options. I would definitely recommend Rafael to any of my family and friends who is/are looking to buy a Honda in the area. More
Edwin is GREAT! Edwin greeted me with a big smile and made my first car purchase and experience smooth and wonderful. I would recommend him in a heartbeat. Edwin greeted me with a big smile and made my first car purchase and experience smooth and wonderful. I would recommend him in a heartbeat. More
Great service!!! I called Jocelyn a few days before coming into the dealership. Prior to then, I told her what I was interested and she answered all my questions. When I called Jocelyn a few days before coming into the dealership. Prior to then, I told her what I was interested and she answered all my questions. When I met her in person, she took her time to walk me through my options. She is VERY knowledgeable of the process and the cars. She made everything so much easier for me to go through. She was flexible in coming in even during her off day just to accommodate me. Once I decided to purchase the car, she made everything go by quickly! Jocelyn is super friendly and understanding. Roberto and Erica were also really awesome finance and walked me through all the details without rushing. They understood my price point and worked with me to reach a reasonable deal. I didn't feel any pressure from the entire team. I would highly recommend anyone to purchase their car at Sheehy Honda in Alexandria, VA! More
Recall refix I had a recall for the passenger air bag. Took the car in for the fix with an appointment. It was promptly returned and I was very satisfied. Unfor I had a recall for the passenger air bag. Took the car in for the fix with an appointment. It was promptly returned and I was very satisfied. Unfortunately the dashboard airbag light would not go out indicating a malfunction. Made a new appointment and the correction took less than 1 hour, less time than promised. I was very pleased. Plus for my inconvenience they hand washed the car. My service adviser Rachel Higgins was terrific. It is a sham the first repair did not work out, but Rachael made it right. I recommend the shop repair mechanics do a better final check of the work so it is repaired correctly the very first time. More
Our best experience buyin a new car. What a great experience, Edwin was fantastic, Friendly, kind and with a lot of knowledge about the Car, He did his best to give us the best price poss What a great experience, Edwin was fantastic, Friendly, kind and with a lot of knowledge about the Car, He did his best to give us the best price possible. I'll difenitely recommend him to my friends and family. More
Great job! Outstanding prices and great employees (great job Edwin!). Edwin was awesome to work with and I would recommend him to anyone looking for a new or use Outstanding prices and great employees (great job Edwin!). Edwin was awesome to work with and I would recommend him to anyone looking for a new or used vehicle. He takes the time to get to know you and understand what you are looking for. More
Excellent Experience in Purchasing Used Civic Rafael was very responsive and helpful in our car purchase experience. We did not feel pressured or rushed and he quickly answered all questions! When Rafael was very responsive and helpful in our car purchase experience. We did not feel pressured or rushed and he quickly answered all questions! When we had a few questions after our purchase, he quickly took care of us. More
Fast, responsive and committed to customer satisfaction After unexpected repairs led us to look to a new car, we reached out to Sheehy Honda where our family has purchased multiple vehicles in the past. My After unexpected repairs led us to look to a new car, we reached out to Sheehy Honda where our family has purchased multiple vehicles in the past. My folks are older and have some health challenges, so it was important to make the new car buying process as smooth as possible - the folks at Sheehy obliged! We worked with Jocelyn Mills ahead of time to present my folks with some buying options and were able to lock in a great price and promotion for a new CRV. On the day of purchase, Sheehy made it a point to work quickly to help my folks get in and out of the dealership as fast as possible. Between Jocelyn's work in sales and Robert L's work in finance, it was one of the most stress-free car buying transactions my folks have ever had. On top of their very responsive service department and the Sheehy VIP incentives, we'll continue to by loyal Sheehy customers. More