Sheehy Honda

Car is worse after repair! I dropped off my CRV for the Takata airbag recall. Rachel seemed suspicious of the fact that I had been promised a rental for the duration of the rep I dropped off my CRV for the Takata airbag recall. Rachel seemed suspicious of the fact that I had been promised a rental for the duration of the repair, but hesitantly agreed to provide the rental. I called after a month to inquire about the status of the repair and to see if my car would be OK sitting around for that long. I was told that the car would be fine and that other cars sat around on the lot for months. Finally, 2 months later when the car airbag was fixed, I picked up the car and discovered that rotors had rusted, causing serious vibrations when I brake. I took the the car back to Rachel--and she told me that the rust was caused by the rain and that Honda would be happy to repair the rotors for over $200. Seriously?? I brought a rust-free car for a safety recall and got rusted rotors back as my reward??? Unacceptable. More

Professional, Personable, Enjoyable Salesperson!! I recently had the pleasure of dealing with Jocelyn when purchasing my 2015 Honda CRV. I was late arriving as I traveled from Charlottesville to thei I recently had the pleasure of dealing with Jocelyn when purchasing my 2015 Honda CRV. I was late arriving as I traveled from Charlottesville to their Alexandria location for the great deal they offered. I was late arriving due to traffic and Jocelyn even called to check on me while I was on the road. I was immediately greeted upon arrival and the first class treatment continued right up until I drove away in my beautiful Honda. I felt zero pressure to make a decision and the process was smooth and well organized. Even though they were very busy I never had to wait as Jocelyn, Dean and Robert O were all very attentive and on schedule. I would strongly recommend this dealership and would not hesitate to purchase from them in the future. More

Purchasing a vehicle acceptable to you my spouse. Rafael is one of the most knowledgeable personnel I have ever met at a car dealership. I owned 25-30 vehicles in my life. I've not met nor dealt with Rafael is one of the most knowledgeable personnel I have ever met at a car dealership. I owned 25-30 vehicles in my life. I've not met nor dealt with any dealership that satisfies me or my spouse other than Sheehy. While the financials are great with American Honda, the sales and service forces must also rate high for me to return. I return as well to the dealer's staff who can explain and show all the various parts of the vehicle to those of us who require slow, responsive and seasoned assistance. The sales manager and general manager are also very much appreciated. Rafael could not have done his job without their training and authority to him to do it the best way I have ever seen or experienced. Let us not forget the service personnel. The manager and his employees who get the vehicle into its initial beauty and the hard work and dedication of the service tech's who write the issues, perform the initial inspections of the jobs to be performed, then actually making the time and functions required in a fast yet completely outstanding manner. More

Great Service! I recently bought a car from Sheehy Honda. I would recommend this place in a heartbeat. The staff was very helpful and very patient during the entir I recently bought a car from Sheehy Honda. I would recommend this place in a heartbeat. The staff was very helpful and very patient during the entire process. I described the car I wanted and Rafael gave me great options. I was very satisfied when he found just the right car for me. Rafael showed me all the features that my car has and showed me how each one worked. All my questions were answered. This was my first time purchasing a new (used) car and I am very happy with my purchase. I would like to thank Rafael Perez and his GM for their wonderful service that they provided me with. I will definitely refer this dealership to friends and family. Thank you, again! More

A salesman makes all the difference! I have purchased a total of 3 cars from this dealership. I have always had great experiences with Honda. But my most recent visit I was helped by Sylk I have purchased a total of 3 cars from this dealership. I have always had great experiences with Honda. But my most recent visit I was helped by Sylkk. He was awesome!!!! If your in the market for another car, go see him!!! More

Fantastic Used Car buying experience Sylkk Ansah is courteous, patient & responsive. I initially came to Sheehy for price, and I did have other offers to choose from but the service and s Sylkk Ansah is courteous, patient & responsive. I initially came to Sheehy for price, and I did have other offers to choose from but the service and staff at this dealership made my choice easy. Robert in Finance has experience, is very nice to talk to, and is not pushy. I have had horrible experience with finance departments in the past. Overall, Sheehy made my car buying experience very pleasant. I highly recommend. More

Best Dealer i Ever had. went with other 2 dealership guys before i got here. compare to those 2 guys who i talked to didnt really help me that much. This guy helped me so muc went with other 2 dealership guys before i got here. compare to those 2 guys who i talked to didnt really help me that much. This guy helped me so much he treated me not only as dealer but also as a friend! i would really recommend this guy to my friends and family! More

Great! Jocelyn was so friendly and helpful for our first car purchase. There was zero stress - we had a fun time on our test drive and she even helped us fig Jocelyn was so friendly and helpful for our first car purchase. There was zero stress - we had a fun time on our test drive and she even helped us figure out the car's bluetooth system with our phones. Her attention to detail really helped us feel secure with our purchase. More

Excellent service!!! Raphael was terrific! He took his time with us and answered all of our questions and delivered what was promised. What more could you ask for? Raphael was terrific! He took his time with us and answered all of our questions and delivered what was promised. What more could you ask for? More