
Sheehy Honda
Alexandria, VA
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All's Well That Ends Well !! To Mr. Earl Stewart & Mr. Robert De La Rouge are truly the Real Stars of the Sheehy Honda Alexandria VA facility. On the Evening of 02/18/2016 I purch To Mr. Earl Stewart & Mr. Robert De La Rouge are truly the Real Stars of the Sheehy Honda Alexandria VA facility. On the Evening of 02/18/2016 I purchased a brand new Silver Color 2016 Honda Accord Touring from them they really helped me to acquire the vehicle in every possible way by giving me complete Financing & Leasing Options. They have very good knowledge of the cars they deal with from A to Z and every options and needs for the Driver and Passenger comfort. They gave me all the answers for all my Questions and Queries to all my satisfaction. My preferred color wasn't stock with them but they did all there best to get the color what i wanted, I really loved the way they treat their Customers with Respect, Integrity last but not least Excellent Customer Service with Complete Satisfaction as i was not forced by them to take any decisions like other guys in the Dealerships do. I would like to recommend them to my Friends, Colleagues & to everyone who are looking for a new car out there. Keep up the good work guys. You two are really the best in Sheehy Honda Alexandria. All the best for you guys would definitely see you guys Promoted to General Managers one day. And thank you for advising me on how to get the most out of my vehicle & every part of my warranty coverage. Buying & trading off a car wasn't an easy task for me without them as i never felt myself a Customer as they treat you as there Family. Hats off to Both of You. More
Great service - ALWAYS I bought my Honda Element at Sheehy eight years ago and have never once had an issue with their service. Sometimes I call for an appointment but more I bought my Honda Element at Sheehy eight years ago and have never once had an issue with their service. Sometimes I call for an appointment but more often I just drive up and see if they can fit me in. They always make an effort to get me in & give me an ACCURATE wait time and let me decide if I want to stay. I really appreciate the honesty! Other dealers have said "we can get you in" then I have waited hours in frustration to be finished. That has never happened with Sheehy. Before turning my Element over to me she always gets a "bath" and comes out looking like new. When the recall for airbags first came up, Sheehy service reps made sure that I was notified early on, get me in replaced the airbags and as always, made a follow-up phone call the next day to be sure I was satisfied and that all was going well with the car. While all the service reps are pleasant and efficient, Ms Higgins [Rachel] goes beyond the norm in being helpful and friendly working with her customers and filling in for service reps when they are overloaded. Whenever I stop by to get something done or to make an appointment, talking with Rachael makes the stop feel like a visit with a friend, not just another "must do" chore on the list. Friendly service, honesty, efficiency, technical know how - all these traits are what keep me coming to Sheehy!! More
Great and easy process Rafael first contacted me via email through an inquiry on Autotrader. He fielded a number of my questions before I even agreed to come to the dealers Rafael first contacted me via email through an inquiry on Autotrader. He fielded a number of my questions before I even agreed to come to the dealership. When I arrived, Rafael had the car pulled up to the door. He patiently waited for me to go through my checklists and helped make the test drive useful by driving through different scenarios. When I wanted to have the car checked independently, he quickly arranged the paperwork to allow me to take the car for a few hours. Once agreed upon, Rafael explained the paperwork and checked in on me when waiting for additional forms and the financial department to wrap up with another customer. He even let me use his computer to locate information needed to activate my car insurance. He was always friendly and very responsive. I can't imagine someone nicer helping me through the car-buying process. More
Such an easy process Best dealership hands down I've ever dealt with. Everyone's friendly, and Jocelyn was super knowledgable about all 3 cars I test drove. I have already Best dealership hands down I've ever dealt with. Everyone's friendly, and Jocelyn was super knowledgable about all 3 cars I test drove. I have already referred a friend of mine who will be buying a new accord in the next few weeks. Financing is a breeze as well! Thanks for the great experience! -Adam More
Courteous, respectful & Competent I have bought 2 cars from Sheehy and had them both serviced there. I have had only one minor problem in 12 years and that was remedied quickly by the I have bought 2 cars from Sheehy and had them both serviced there. I have had only one minor problem in 12 years and that was remedied quickly by the service agent Rachael Higgins. Rachael reminds me of service needs and makes sure I have the latest coupons. she makes sure I get prompt service, shuttle transportation or a rental car when I have to leave the car for extended periods. More
Honest She was just so honest with all of her information and walking me through the whole process! It was a great experience and I will recommend her to eve She was just so honest with all of her information and walking me through the whole process! It was a great experience and I will recommend her to everyone I know. I'm More
Excellent experience! I have leased many vehicles throughout the country over the past years. My experience with Rafael Perez and Slavenko Drincic the Internet Sales Direct I have leased many vehicles throughout the country over the past years. My experience with Rafael Perez and Slavenko Drincic the Internet Sales Director has been the best experience I have ever had. The level of customer service I have received working with these two gentlemen has far surpassed all of my expectations. I have young children which makes it very hard to go to the dealership. Rafael and Slavenko have gone above and beyond to accommodate my needs during this transaction. Rafael and another associate even brought 2 vehicles to my home so I could personally view them at my convenance. Rafael and his Manager Slavenko have been very straightforward from the beginning in terms of the price of the vehicle I was interested in. This offer was so competitive other dealerships could not beat it! I would definitely recommend Rafael Perez for your next car buying experience! More
Outstanding Service Hello, just a few words to let you know how pleased i am every time i bring my vehicle to Sheehy for service. I have been coming to them for the last Hello, just a few words to let you know how pleased i am every time i bring my vehicle to Sheehy for service. I have been coming to them for the last 5 years and leave knowing that my vehicle was serviced to my satisfaction always the first time (never having to return for faulty work). The guys always do a great job. I put my trust in thier service. Rachel Higgens is my go to person and today i had the opportunity to work with a beautiful,charming and pleasant service lady by the name of Ashleigh Wallace, who i rate AAA. I highly recommend these two ladies for their time and professional care (no disrespect to the guys here who are great at what they do). Honorable mention to the Ladies. Thank you Ashleigh. More
fast friendly service My name is Bridgette. Rachael has been my advisor for 2years now. I know i can trust her to give me the best price and always is friendly Thank you Ra My name is Bridgette. Rachael has been my advisor for 2years now. I know i can trust her to give me the best price and always is friendly Thank you Rachael . I will be back More
Exceptional Customer Service! What a pleasant car buying experience, Sylkk provided! I contacted Sheehy Honda because of my interest in a Honda Pilot. Sylkk was eager to please a What a pleasant car buying experience, Sylkk provided! I contacted Sheehy Honda because of my interest in a Honda Pilot. Sylkk was eager to please and a great sales person. I would recommend anyone interested in purchasing a Honda to Sylkk at Sheehy Honda of Alexandria. Many times the car buying experience can be disheartening, dishonest and not an overall pleasant experience. Prior to visiting Sheehy, I asked Sylkk to provide me with a price estimated for the Pilot, which he did. The written price estimate made me feel comfortable, made me feel as though Sheehy was honest with their customers by providing the up front pricing, and allowed me to come prepared and purchase a Honda Pilot during my first visit. Thank you, Sylkk! Also, a special thanks to Robert Kirkskey in Finance. Appreciate all you did to make this a pleasant car buying experience as well. You both are the best!!!!!!!!!!!!! More