Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sheehy Honda
Alexandria, VA
1,385 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,385 reviews
February 25, 2016
Great customer service from Jocelyn Mills This dealership was top notch! This was my first experience with Sheeny Honda. I learned of them through searching the net for a particular vehicle I This dealership was top notch! This was my first experience with Sheeny Honda. I learned of them through searching the net for a particular vehicle I was looking for, and they happened to have a potential car for me. For the last month, I’ve been looking to purchase a car all over the place. Little did I know that I would come full circle and purchase a vehicle across the street from my house. I’ve never heard good remarks about car sales employees at this dealership, so I didn’t know what to expect. That all change when I met Ms. Jocelyn Mills and right away, she took the time to help me and give me all of my options and was never pushy. Ms. Mills was professional, nice, and took very good care of me. No matter what process I was in, she would always check on me by offering me coffee, tea, snacks and she even let me charge my phone. She even took the time to make sure I knew how everything worked in the car, however I forgot everything she taught me, SORRY. What impressed me was she came outside and put my license plates on. Not that it’s a hard thing to do but it was raining, she had her nice outfit on and she did it like it was nothing. Glad I didn’t do it because I would have embarrassed myself. I highly recommend Sheeny Honda but even more, Jocelyn as the salesperson. It was worth the wait to know I got something I wanted and if she wasn’t there, I would to this day still looking. More
by EMONEY
Employees Worked With
Jocelyn Mills
February 22, 2016
Good service and comfortable atmosphere. The atmosphere is really relaxed, and yet they get the job done well and in a reasonable amount of time. I was 20 minutes late to my appointment and The atmosphere is really relaxed, and yet they get the job done well and in a reasonable amount of time. I was 20 minutes late to my appointment and Rachel and the service team were still able to accommodate me. Also they have an espresso machine which is pretty awesome. More
by xdaftpunkxloverx
Employees Worked With
Rachel Higgins
February 20, 2016
Bought Our Second Honda Odyssey at Sheehy Honda Overall, this was a very positive car buying experience. We first viewed the Sheehy website and were easily ably to narrow down our search to two veh Overall, this was a very positive car buying experience. We first viewed the Sheehy website and were easily ably to narrow down our search to two vehicles. Since we were looking at used Odysseys, knowing that the price had already been researched and getting a Certified vehicle was great! I sent an email requesting a test drive and was contacted later that same day by Rafael Perez who set up a test drive for my kids and me. Rafael was very friendly and helpful, definitely not the slick car salesman from TV shows, just a nice guy trying to get you the car you want. A couple of days later my wife and I set up a last minute test drive with another vehicle which Rafael set up for us.. Knowing we were pressed for time , Rafael had the car pulled up and warmed up for us. Again, he was friendly and helpful, not pushy at all. This was the car we ended up buying! Rafael sent us out to get some dinner so we did not have to wait around while the paperwork was written up and had everything ready for us when we returned to finalize the paperwork. Rafael ensured the van was washed and cleaned for us and ready to go! The other salespeople we briefly encountered were also friendly and helpful. More
by Odyssey love
Employees Worked With
Robert Delarouge, Rafael Perez
February 19, 2016
All's Well That Ends Well !! To Mr. Earl Stewart & Mr. Robert De La Rouge are truly the Real Stars of the Sheehy Honda Alexandria VA facility. On the Evening of 02/18/2016 I purch To Mr. Earl Stewart & Mr. Robert De La Rouge are truly the Real Stars of the Sheehy Honda Alexandria VA facility. On the Evening of 02/18/2016 I purchased a brand new Silver Color 2016 Honda Accord Touring from them they really helped me to acquire the vehicle in every possible way by giving me complete Financing & Leasing Options. They have very good knowledge of the cars they deal with from A to Z and every options and needs for the Driver and Passenger comfort. They gave me all the answers for all my Questions and Queries to all my satisfaction. My preferred color wasn't stock with them but they did all there best to get the color what i wanted, I really loved the way they treat their Customers with Respect, Integrity last but not least Excellent Customer Service with Complete Satisfaction as i was not forced by them to take any decisions like other guys in the Dealerships do. I would like to recommend them to my Friends, Colleagues & to everyone who are looking for a new car out there. Keep up the good work guys. You two are really the best in Sheehy Honda Alexandria. All the best for you guys would definitely see you guys Promoted to General Managers one day. And thank you for advising me on how to get the most out of my vehicle & every part of my warranty coverage. Buying & trading off a car wasn't an easy task for me without them as i never felt myself a Customer as they treat you as there Family. Hats off to Both of You. More
by Salman Khan
Employees Worked With
Earl Stewart, Robert Delarouge
February 16, 2016
Great service - ALWAYS I bought my Honda Element at Sheehy eight years ago and have never once had an issue with their service. Sometimes I call for an appointment but more I bought my Honda Element at Sheehy eight years ago and have never once had an issue with their service. Sometimes I call for an appointment but more often I just drive up and see if they can fit me in. They always make an effort to get me in & give me an ACCURATE wait time and let me decide if I want to stay. I really appreciate the honesty! Other dealers have said "we can get you in" then I have waited hours in frustration to be finished. That has never happened with Sheehy. Before turning my Element over to me she always gets a "bath" and comes out looking like new. When the recall for airbags first came up, Sheehy service reps made sure that I was notified early on, get me in replaced the airbags and as always, made a follow-up phone call the next day to be sure I was satisfied and that all was going well with the car. While all the service reps are pleasant and efficient, Ms Higgins [Rachel] goes beyond the norm in being helpful and friendly working with her customers and filling in for service reps when they are overloaded. Whenever I stop by to get something done or to make an appointment, talking with Rachael makes the stop feel like a visit with a friend, not just another "must do" chore on the list. Friendly service, honesty, efficiency, technical know how - all these traits are what keep me coming to Sheehy!! More
by shdwdncr
Employees Worked With
Rachel Higgins
February 15, 2016
Great and easy process Rafael first contacted me via email through an inquiry on Autotrader. He fielded a number of my questions before I even agreed to come to the dealers Rafael first contacted me via email through an inquiry on Autotrader. He fielded a number of my questions before I even agreed to come to the dealership. When I arrived, Rafael had the car pulled up to the door. He patiently waited for me to go through my checklists and helped make the test drive useful by driving through different scenarios. When I wanted to have the car checked independently, he quickly arranged the paperwork to allow me to take the car for a few hours. Once agreed upon, Rafael explained the paperwork and checked in on me when waiting for additional forms and the financial department to wrap up with another customer. He even let me use his computer to locate information needed to activate my car insurance. He was always friendly and very responsive. I can't imagine someone nicer helping me through the car-buying process. More
by KH
Employees Worked With
Rafael Perez
February 15, 2016
Such an easy process Best dealership hands down I've ever dealt with. Everyone's friendly, and Jocelyn was super knowledgable about all 3 cars I test drove. I have already Best dealership hands down I've ever dealt with. Everyone's friendly, and Jocelyn was super knowledgable about all 3 cars I test drove. I have already referred a friend of mine who will be buying a new accord in the next few weeks. Financing is a breeze as well! Thanks for the great experience! -Adam More
by Adamtl21
Employees Worked With
Erica Kallop, Dean Schuyler, Jocelyn Mills
February 12, 2016
Courteous, respectful & Competent I have bought 2 cars from Sheehy and had them both serviced there. I have had only one minor problem in 12 years and that was remedied quickly by the I have bought 2 cars from Sheehy and had them both serviced there. I have had only one minor problem in 12 years and that was remedied quickly by the service agent Rachael Higgins. Rachael reminds me of service needs and makes sure I have the latest coupons. she makes sure I get prompt service, shuttle transportation or a rental car when I have to leave the car for extended periods. More
by Mac1
Employees Worked With
Vijay Krishna, Robert Sautter, Rachel Higgins
February 11, 2016
Honest She was just so honest with all of her information and walking me through the whole process! It was a great experience and I will recommend her to eve She was just so honest with all of her information and walking me through the whole process! It was a great experience and I will recommend her to everyone I know. I'm More
by 80suburbia
Employees Worked With
Erica Kallop, Jocelyn Mills
February 07, 2016
Excellent experience! I have leased many vehicles throughout the country over the past years. My experience with Rafael Perez and Slavenko Drincic the Internet Sales Direct I have leased many vehicles throughout the country over the past years. My experience with Rafael Perez and Slavenko Drincic the Internet Sales Director has been the best experience I have ever had. The level of customer service I have received working with these two gentlemen has far surpassed all of my expectations. I have young children which makes it very hard to go to the dealership. Rafael and Slavenko have gone above and beyond to accommodate my needs during this transaction. Rafael and another associate even brought 2 vehicles to my home so I could personally view them at my convenance. Rafael and his Manager Slavenko have been very straightforward from the beginning in terms of the price of the vehicle I was interested in. This offer was so competitive other dealerships could not beat it! I would definitely recommend Rafael Perez for your next car buying experience! More
by Marie29
Employees Worked With
Slavenko Drincic, Rafael Perez
