
Sheehy Honda
Alexandria, VA
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Consistently excellent service I have come to Sheehy Honda for 9 years and have experienced consistently excellent service. Rachel Higgens is usually the service representative and I have come to Sheehy Honda for 9 years and have experienced consistently excellent service. Rachel Higgens is usually the service representative and she is efficient, polite, and represents the dealership in an exceptional manner. More
Most Wonderful Car Shopping Experience I just purchased a certified used 2014 Honda Accord and I LOVE IT!!! Mohamed Thabet was very friendly, efficient and knowledgeable about the car I wa I just purchased a certified used 2014 Honda Accord and I LOVE IT!!! Mohamed Thabet was very friendly, efficient and knowledgeable about the car I was interested in purchasing. There was no pressure as he allowed me to take my time in examining the vehicle, nor did he pressure me into buying additional services. I have never had an experience like this at a car dealership before. I have had my share cars and dealerships and this by far was the best. The customer service was great and the deal was done easily and swiftly. I was in the dealer by 6 pm and was out a little before 9:00 pm. Erica Kallop the business/finance manager was very friendly and gave me a GREAT DEAL!! I was able to walk away from the table with everything I wanted and more. She made it possible for me to get what I wanted and all within my budget. The team here is great and I highly recommend Sheehy Honda of Alexandria!! More
Great sales person We have experienced the dealership and they are all great starting from the welcoming until closing the deal, Roberto is great man with all the experi We have experienced the dealership and they are all great starting from the welcoming until closing the deal, Roberto is great man with all the experience and the warm welcoming and I believe he got the talent and the proficiency beside the great heart. Beside Roberto there was the finance manager Mr.Jose Arias, and the man is hard worker, friendly and expert, Great experience! Also Dean, Micheal,Carl and Sina the GM and I believe if this team is making Car business GREATER than ever. Nice work and Good job Lutfi Alabosi More
Good Salesmanship - I really enjoyed having Mr Siaw Erzuah as my sales representative for Honda of Alexandria, Virginia. Patience, experience couple with commitment to - I really enjoyed having Mr Siaw Erzuah as my sales representative for Honda of Alexandria, Virginia. Patience, experience couple with commitment to customers (like me) made buying from the company a fun-time. More
Superb customer service Roberto approached my wife and I within in minutes of us entering the lot. He was very polite and helpful. Roberto made my car purchase a relaxed and Roberto approached my wife and I within in minutes of us entering the lot. He was very polite and helpful. Roberto made my car purchase a relaxed and pain free experience. He even followed up with a phone call a few days later to make sure I was satisfied with the car and his service. I look forward to working with him when my wife is ready for a new car. More
Rude and Disrespectful I arrived at Sheehy Honda ready to make a purchase, with my checkbook in hand. Thanks to Sam, I found the vehicle I wanted, test drove it and was rea I arrived at Sheehy Honda ready to make a purchase, with my checkbook in hand. Thanks to Sam, I found the vehicle I wanted, test drove it and was ready to make a deal. Sam was very friendly and professional in all regards. When I proposed a reasonable offer for the car he proceeded to consult with Michelle Barnes. She approached me in a very rude manner, unwilling to even speak to me. Simply told me that the price was non-negotiable and advised me to find something cheaper and dismissed me. She had no idea what my financial status was but just assumed. I have never been treated so poorly by a dealership. I left immediately after that display of disrespect by a manager of Sheehy who allowed a sale to walk right out without even an apology. Truly unacceptable. More
First Buyer Experience The employees were very friendly. The wait was not too bad.The prices were okay, but not willing to deal. I did end up leaving with a new car! The employees were very friendly. The wait was not too bad.The prices were okay, but not willing to deal. I did end up leaving with a new car! More
Pilot Purchase This was my third Honda vehicle bought at this dealership in the past twelve years. As it was with my first purchase, this one was very pleasant and This was my third Honda vehicle bought at this dealership in the past twelve years. As it was with my first purchase, this one was very pleasant and conducted in what I consider to be a very friendly and professional manner. The price consulted and suggested through my USAA car buying program was honored without any question and other unknown incentives and rebates were also applied without any hesitation. The sales person who took care of me, Mr. Marcus Cameron, is, without question, the best I have encountered in a long, long time. The sales manager, Mr. Dean Schuyler, is also not far behind. Overall, very satisfied and happy. Thanks to all. More
My wife and I arrived at the dealership already having made a decision on the vehicles we wanted to put our eyes on, were at the end of our shopping process. Haroun approached us on the lot and showed us made a decision on the vehicles we wanted to put our eyes on, were at the end of our shopping process. Haroun approached us on the lot and showed us the used vehicles we had our eyes on. He immediately shifted our focus to a new vehicle and offered us a price that beat out the vehicles we had come for. The negotiating experience went well, Haroun seemed comfortable and made us feel comfortable with the process. We ultimately settled on a price a bit higher than originally offered but the price was significantly below invoice so I was satisfied. The paperwork process went smoothly but took quite a while compared to my last car buying experience. The process did not lend itself to us making a definitive decision until we were with the loan officer, I would have liked all of the information being presented at the front end in order to avoid any second thoughts during the finalization process. In all sincerity and fairness Haroun did his job competently and made us feel comfortable and this was his charge. I would recommend setting him loose on some of the details of the sale so that he can make a deal without having to stay leashed to the Sales Manager. Overall our experience was made much better by his knowledge, presence and help. More
I was given great customer service from the moment I stepped inside the dealership. Pallob was generous enough to be patient with helping me find a car even when I arrived 30 mins prior to the business stepped inside the dealership. Pallob was generous enough to be patient with helping me find a car even when I arrived 30 mins prior to the business closing. Eventually, I found my dream car and Dean the manager ensured in getting my car customized to exactly the way I wanted, meaning a black car with black interior. I was given great discounts and I am very satisfied with the final price. Thank you Honda! More