Sheehy Honda

VIP Club membership is not a lifetime "paid" membership, the salesman Robert Jacob fails to mention that is only the first 7 years then its a renewal for $199 then its lifetime. After we spend membership, the salesman Robert Jacob fails to mention that is only the first 7 years then its a renewal for $199 then its lifetime. After we spend over $30, 000 for new Honda CRV Navi and at the signing we found out from the finance manager this "little detail" was left out when we made the VIP Club purchases. We emailed the GM Mr. Sina Mohabat Michelle Barnes (General Sales Manager) but never heard a single word from neither of them. Did hear from Michelle (customer service) and told her about our experience in which she reassured us they will not charge us the renewal fee. This was our first time at Sheehy due to their reputations but will not be a repeat customer. Especially, since Michelle promised that Mr. Mohabat will call personally once he gets out the conference in Texas. Three weeks have passed and not a single word from the management team of Sheehy in Alexandria and have result in this review. Being a General Manager like Mr. Mohabat is extremely challenging with many aspects of running a car dealership but if he cannot follow through on his promises to call a new customer then one has to wonder if this trickle down through the rest of his team. This review would not happen if he had calls like promise, in the end we love the Honda CRV but unfortunately we will not be lifetime Sheehy loyalist. Must Follow Through More

My experience at Sheehy Honda was wonderful, from start to finish. Every single employee I encountered was friendly, even if they were not directly helping me with my new car purchase. My sales person wa to finish. Every single employee I encountered was friendly, even if they were not directly helping me with my new car purchase. My sales person was Earl Stewart, who I will highly recommend to anyone I know. He listened to my list of wants, and worked with Michelle Barnes to secure my perfect new car. He answered every single question I had, and spent time showing me many of the features in the car before I drove away. For the financing part, I worked with Kidest Bekele. She informed me about the optional coverage available, and explained each and every form to me before I signed. Both she and Earl were extremely welcoming and friendly. My experience could not have been better. More

Both employees are extremely polite and considerate to purchasers. Go out of their way to be sure you have a pleasant experience at Sheehy Honda. purchasers. Go out of their way to be sure you have a pleasant experience at Sheehy Honda. More

Everyone encountered was extremely helpful and friendly. I live 1 mile from Landmark Honda and travel all the way to Richmond Hwy just for the friendly people and prompt service. I live 1 mile from Landmark Honda and travel all the way to Richmond Hwy just for the friendly people and prompt service. More

Purchased 2014 Honda Accord from Slavenko Drincic, had purchased 2010 Accord from him. Slavenko is very knowledgeable, professional and no pressure sales which is important to me. Honda sells itself. purchased 2010 Accord from him. Slavenko is very knowledgeable, professional and no pressure sales which is important to me. Honda sells itself. Slavenko makes me feel like family. Erica Kallop in finance is very pleasant and efficient. Mohammed Thabet helped on a return visit with technology I did not absorb first time. My fourth Honda from this dealership. Excellent service department. Scheduled classes to help with questions. I am just counting on Slavenko to be there for my fifth Honda! More

I had an excellent experience with purchasing my new car at Sheehy Honda. I love my new Accord!! Nasser and Michelle were very professional, fast, and it was a pleasure doing business with them. I would at Sheehy Honda. I love my new Accord!! Nasser and Michelle were very professional, fast, and it was a pleasure doing business with them. I would definitely purchase again from Sheehy Honda and recommend Nasser and Michelle to anyone in the market for a new or used car. Thank you!! More

I HAD A WONDERFUL EXPPERIENCE. ROBERT JACOB WAS VERY HELPFUL IN MY DECISION MAKING PROCESS, HE GAVE ME GOOD ADVICE AND REALLY PLAYED A MAJOR PART IN THE CAR I CHOOSE. I LOVE MY CAR AND I FINALLY HAV HELPFUL IN MY DECISION MAKING PROCESS, HE GAVE ME GOOD ADVICE AND REALLY PLAYED A MAJOR PART IN THE CAR I CHOOSE. I LOVE MY CAR AND I FINALLY HAVE MY DREAM CAR THANKS TO HIM! AND HE STILL KEEPS IN CONTACT WITH ME REGARDING MY CAR! More

The purchasing process was very simple and I was able to get my detailed questions answered quickly by Michelle and Jose. Thanks Sheehy Honda for a great buying experience. get my detailed questions answered quickly by Michelle and Jose. Thanks Sheehy Honda for a great buying experience. More

This is the fourth Honda Civic I bought from Pallob Ahmed - He is the best salesman I ever met!!! Further, Erica Kallop is the best and the fastest financial professional I ever met. I'm always recommending - He is the best salesman I ever met!!! Further, Erica Kallop is the best and the fastest financial professional I ever met. I'm always recommending this dealership to my frends. More

I was the potential customer and I had brought a male friend with me for moral support. Sheehy Honda was not the first dealership we had visited, and we steeled ourselves to be pounced on by the always-c friend with me for moral support. Sheehy Honda was not the first dealership we had visited, and we steeled ourselves to be pounced on by the always-circling sales force. But that didn't happen. Instead, we were greeted with a friendly hello and handshake from Robert Jacob. As soon as he knew that I was the purchaser, Robert addressed all questions and explanations to me. We took an Accord for a test drive and I knew then that it was going home with me. Robert gave me straight answers about the total, out-the-door price and I purchased my first Honda. My previous attempts at other dealerships to buy a vehicle were stressful and frustrating. This time was the experience was easy. I trust that my initial experience with Sheehy Honda and Robert Jacob has set the bar for the type of customer service I can expect to continue to receive. More