Sheehy Honda

Thank you for a great buying experience! AGAIN! I returned to Sheehy Honda because I knew I would be treated well and get a very fair price. No surprise they were all wonderful again! From AGAIN! I returned to Sheehy Honda because I knew I would be treated well and get a very fair price. No surprise they were all wonderful again! From the general manager Mike making us feel welcomed and guiding us to sales to finance. Ayesha was so pleasant, got straight to business pulled the car I described showed us the ins and outs. Allowed us a drive and took care of us with all attentiveness and care. She listened to our needs and wants and executed. Chuck the sales manager didn't waste any time in getting to the core of what we needed and further aided in making the process and negotiation easy! Farid the Finance Manager got us in and out quickly gave us information on protections we were interested in provided some important recommendations, provided clear and transparent pricing information and was very thorough in explaining it all. Thank you all at Sheehy Honda of Alexandria for the great experience in helping us buy my daughters very first car! More

The dealer was nice and really liked the experience of getting my first ever car getting my first ever car More

This dealership went above and beyond to help me get this car and I really appreciate it they are really communicative and efficient I highly recommend going to them. car and I really appreciate it they are really communicative and efficient I highly recommend going to them. More

We have used this dealership for many years now and they have taken care of our Hondas. We learned to trust their mechanics and staff and we have never regretted it. have taken care of our Hondas. We learned to trust their mechanics and staff and we have never regretted it. More

Lack of consumer/ client support. Arrogant attitude. Total unwillingness to be helpful or seek solutions. Never again ! Arrogant attitude. Total unwillingness to be helpful or seek solutions. Never again ! More

This was my 1st experience with Sheehy Honda & I was very happy with it. I was given a tour of the facility and my vehicle's service was completed even before promised. I'm happy to be part of the Honda fami happy with it. I was given a tour of the facility and my vehicle's service was completed even before promised. I'm happy to be part of the Honda family! More

The service was great . The time spent at the dealership was just appropriate, and the service coordinator was great The time spent at the dealership was just appropriate, and the service coordinator was great More

Mag met us at the door and was very attentive and helpful in answering all our questions and helping us slick out our car in answering all our questions and helping us slick out our car More

Review of Sheehy Honda Alexandria Service Department I have been a loyal Sheehy customer for more than ten years. I bought two vehicles here and have relied on the service department for routine work. My have been a loyal Sheehy customer for more than ten years. I bought two vehicles here and have relied on the service department for routine work. My last visit—a simple oil-change—was my worst experience yet. I scheduled ahead, confirmed that a synthetic oil change with my $34.95 coupon would total about $60, fees included, and was told the job would take two hours. At drop-off, Service Advisor Janette told me the coupon only knocked $22 off, though the fine print did not indicate that. She blamed the Sheehy customer-service line for “giving out false information,” and quoted a new wait time of three hours. When I pressed, a manager finally stepped in to honor the original price, but only after an argument. Janette was curt, dismissive, and excuse-driven. She complained about workload, resisted honoring what Sheehy had promised, and left me feeling like my business was a burden. For a department I have trusted for a decade, this was a sharp decline in service. Sheehy Honda can do better. Advertise the full out-the-door cost up front. Ensure all representatives convey the same information. Most of all, coach staff to treat long-time customers with courtesy instead of contempt. Until then, I’ll take my cars—and my trust—elsewhere. More

Jeanette and the staff at Sheehy Honda have been doing a excellent job setting up and doing the maintenance on my Honda. They are always polite and professional. excellent job setting up and doing the maintenance on my Honda. They are always polite and professional. More