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Sheehy Honda

Alexandria, VA

4.8
1,314 Reviews

7434 Richmond Hwy.

Alexandria, VA

22306

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Showing 1,314 reviews

April 07, 2022

Vijay was awesome and got us in and out in an hour! He was so attentive and got the job done right. I’ll always seek out Vijay for servicing my car. More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Krishna
Apr 10, 2022 -

Sheehy Honda responded

Ruth, thank you so much for your positive comments about Sheehy Honda of Alexandria! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2022

I have been taking my car to Sheehy Honda for service and Rachael is jest such a Wonderful person she is one of the persons that make me want to take my car to the dealership for service the service team More

by crattigan 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Apr 07, 2022 -

Sheehy Honda responded

Crattigan, thank you so much for your positive comments about Sheehy Honda of Alexandria! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2022

During this visit, Rachel was top notch, which is a normal for customer service at this dealership. More

by christiancenturion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Apr 10, 2022 -

Sheehy Honda responded

Christiancenturion, thank you so much for your positive comments about Sheehy Honda of Alexandria! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2022

I've had the opportunity to work with Rachel Higgins on several occasions, she sets the standard for what a service adviser should be! Keep up the good work! More

by jrcurtisjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Apr 10, 2022 -

Sheehy Honda responded

jrcurtisjr, thank you so much for your positive comments about Sheehy Honda of Alexandria! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 06, 2022

Can’t say enough good things- Rachel and service staff are impeccable. Service is prompt and thorough. Always a good experience More

by Ernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Apr 06, 2022 -

Sheehy Honda responded

Ernie, thank you so much for your positive comments about Sheehy Honda of Alexandria! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2022

Very professional, last minute decision to get an accord paid off, and we love the car! Elizabeth was on the ball to get my wife and I into a beautiful vehicle! More

by Corey.Dinan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth , Karl Prucker
Apr 05, 2022 -

Sheehy Honda responded

Corey, thank you so much for your positive comments about Sheehy Honda of Alexandria! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2022

Very professional and friendly staff, always willing to help with anything you need will 100% recommend More

by Azucena Marenco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Mar 31, 2022 -

Sheehy Honda responded

Azucena, thank you so much for your positive comments about Sheehy Honda of Alexandria! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2022

I bought my car and had my car serviced here for more than 5 years. I will not be taking my car back. Over the course of a month, 2 times I've tred to get my AC fixed, 2 times I'm told it is, and 2 ti More

by Cris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Mar 30, 2022 -

Sheehy Honda responded

Cris, we are very sorry to hear that you felt this way about your experience with our service department. We sincerely apologize for any inconvenience. We do see that our manager reached out and offered you a $350 service credit towards a future service, but you chose to decline. We are happy to address any further questions or concerns that you may have, so please don't hesitate to reach out to our General Manager, Sina Mohabat, directly anytime. Thank you.

Mar 30, 2022 -

Cris responded

That is an outright fabrication; I have not declined or been presented that offer. Rachel called me during my work hours today to discuss the situation and I have been unable to reach back out while at work after Rachel told me to call back an hour or so later. If fabricating my response is how this dealership operates, I'm more than happy to take my business elsewhere. Bear in mind my last service was on the 22nd, last contact with Sheehy prior to today was the 23rd. A full week silent before deciding in a matter of hours to fabricate trying to make the situation right. This is unacceptable behavior.

Apr 04, 2022 -

Sheehy Honda responded

Cris, we understand you had the opportunity to speak with our General Manager, Sina Mohabat, the other day and he was able to advocate on your behalf for the warranty company to issue you a $300 refund. Please do not hesitate to reach out to Sina directly anytime if we can be of any assistance in the future. We sincerely apologize for any misunderstanding and we appreciate the opportunity to try and make things right. Thank you.

March 24, 2022

Have been a customer for. many years. Rachel Higgins has always been a great point of contact and a true professional. Explains all the option available and very prompt . She More

by Pauline Wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Mar 24, 2022 -

Sheehy Honda responded

Pauline, thank you so much for your positive comments about Sheehy Honda of Alexandria! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2022

I couldn't believe they had what we wanted in stock! In bright vivid red. More

by jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pallob Ahmed
Mar 24, 2022 -

Sheehy Honda responded

Jay, thank you so much for your positive comments about Sheehy Honda of Alexandria! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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